Nydei was awesome. Great service. Im happy with my service ☺.

Armani was so sweet, she really did an awesome job with my wax and made me feel so comfortable! Shes been waxing for years and her expertise shows. Do yourself a favor and book with her, you wont regret it.

I got my upper lip waxed but left out with a breakout. The technicians who went over the area twice (I dont think they are suppose to double wax in a single session). I immediately felt like some of the skin had broken and I walked out of there with a rash above my upper lip... I think bacteria may have gotten into the pores. It is going on two weeks and I still have bumps under my nose... Ive never had this happen before. Ive been putting antibacterial acne gel on the affected area.The first time I went, I got my sideburns done by a different technician, which turned out nicely.

This place has consistently been a disappointment. For the prices they charge, you would think there would be a bit of effort from the wax staff. I went for a Brazilian wax and the employee left hairs in quite a few places. When I pointed it out to her, she gave me some speech about finger width..etc. There were only 6 strands of hair! What professional wax person would not make sure the entire area is clean? Once I got home there were even more hairs left ( well within her range). I can no longer justify the prices of going to this overrated establishment!

Everyone who works here is always really friendly and welcoming! Booking is a breeze and I never wait more than a few minutes for my appointment. The only reason Im giving it four stars is because there is some inconsistency between specialists in terms of how they wax. I usually go in for Brazilian waxes and Id feel more comfortable if the process were consistent across specialists (e.g., warning me before pulling off strips, using tweezers at the end). Ive also walked out with powder or dried wax on my thighs/legs - easy enough to clean up at home, but certainly not ideal. Overall a positive experience, though, and Id recommend this place to others.

Ashley (Xiomara) was great ! She made the process seamless and talked me through every step. She also recommended great products. Shalom was also very helpful and insightful with check out & in-store offers. Overall the service was amazing.

Amazing service! Madison did great on my waxing. She also was very informative and professional. Also, I like the COVID-19 precautions they have in place.

I made 6:40p appointment at 5:30pm for a wax at the Silver Spring location. I pull up to the parking lot at 6:20p and listen to a voice-mail from a restricted phone number saying that they canceled my appointment. When I call them, their number went to voicemail. I call back a couple of minutes later and the girl on the phone said they dont recommend you book appointments online, and I should have called to make the appointment instead. What???!!!!Needless to say I am livid! And as if she was reading from a script, she said she apologized for my frustration and no matter what I said she would just say the same thing. Especially as a first time customer I would expect better!! No concilliatory offer for a discount at a later date, just a too bad you drove all the way here! I dont patronize companies that dont value my business and time. You shouldnt either!

Went tho this location for my first wax ever and Mohana and Shalom made it perfect . Everything went smooth from booking to the appointment. Mohana was so nice and explained everything throughout the session . Customer customer was exceptional. Will be returning.

Daizhane is an amazing ethistician, waxing was quick, painless and very well done.

Such a well run location. Staff are pleasant and professional.

All the women were super nice and welcoming. I had a smooth and quick wax, and the lady that helped me was super friendly. I highly recommend this place!

Shalom was very inviting and informative when checking in and checking out, and Meenu is the same when performing my waxes! Love these ladies and this establishment! Go book your wax here now!

Dannette was great! We made conversation during the wax and I was completely comfortable! Thanks again!

Where do I even begin!!!!!!!!!!! When I called the center I spoke with Shalom and as soon as we were connected I just KNEW they would take care of me. Even though I wasn’t sure of when I would arrive Shalom was VERY courteous. When I finally arrived I was very impressed with how clean they were. Everyone was wearing masks above their noses and I felt super secure. Then came the good partMeeting Tiara you can tell she is a ball of energy and I especially liked how much she kept me laughing thru the session. Tiara was extremely professional. Since it was my first time at their salon she kept me informed of what she was doing and why, I definitely felt like I was in good hands.Knowing the world has been on pause thru lockdown I had to warn Tiara severalllllll times of what type of entanglement she was getting into but like the seasoned professional she was she didn’t even blink an eye at the fur ball my bikini and underarms had turned into. I was so impressed with her work I added my eyebrows mid session instead of going to get them threaded.I am ABSOLUTELY going back everyyyyyyyyyyy 4 weeks!!!!!! And for the price I paid I couldn’t be happier

This is the second time they have canceled on me. One being last night stating the waxer was over booked. So my question is why even open the slot if you know she’s booked. So I re booked for this morning 10:45 and 11:00am and they called telling me the waxer had a emergency and she wasn’t even supposed to be on the schedule. Well why is that my problem and how can you accommodate me. And her answer was again they are over booked and can’t accommodate me. This place has serious scheduling issues and it’s very unprofessional. So when I asked for the cooperate number she told me to send them a email. I will never visit this location again. And the last time I came I over payed because the front desk wasn’t sure if I paid her extra or not so the end of the night she called me saying I over payed and they have my money now let’s see if I can get that or what other excuse they will have. Thank you to the College Park location for fitting me in for both services and being professional and kind.

I have had many Brazilian waxes in my day and this one is one of the most disappointing ones Ive had. It has been less than a week and there were so many hairs that didnt actually get stripped out, just broken. Im sure it has everything to do with the technique that was used. My waxer would lay the wax down but not leave a tab to easily grip and rip. Instead, she picked at the edge until it lifted enough to pull. It was painful!! It was also my first time there and I didnt not get the discount that was offered to me upon arrival. Not interested in going back. Ill stick to driving the 40 minutes into DC and paying $17 for parking for a quality wax than drive the 6 minutes here.

It was great experience! From talking to Romance, she was very helpful to Xiomara, she took her time and made me laugh to the friendly Shalom! I’ll define back !

I had the best experience at European Wax Center Silver Spring. I was immediately greeted by Shalom who got me checked in immediately and was incredibly friendly and professional even while upholding the Covid restrictions. I came to get wedding ready and got a Brazilian, leg, underarm, and arm wax. My tech Meenu was so sweet and made me feel really comfortable. She talked me through tips to keep my skin nice and prepped until my next wax. I left with some samples to keep my skin smooth and glistening. Will definitely be back and recommend to anyone wanting a wax from a great staff!

Usually patronize the college park location and have had no problems. Went to the silver spring location and the first time the waxer nearly scorched my skin off even after telling her several times the wax was too hot. She she never did anything about it. Recently I had an appointment here and knowing they have a strict 9 minute grace period, I rushed to arrive two minutes before the end of the grace period and was still refused service. Don’t waste your money at this business there are way better waxers out there.

First I would start off my saying, Shalom who was the receptionist was very friendly and energetic! She greeted me with a very big smile and welcomed me in. Moving on to the most important service, the Brazilian wax! Ahbi was so amazing and I will ensure that she will be waxing me moving forward! I learned that she has been waxing for 30 years! She put my nerves to ease because I could tell how confident she was! Thanks ladies!! You guys rock❤️

Tanika was great! Very fast and did a very clean wax. Shalom at the front desk has such a sweet and welcoming personality! Ill be returning back for sure!

I booked an appointment for 4:45PM today & just left after being turned away at the door. I arrived at 4:58PM & a quick google search informed me of their late policy. I am a new customer & received 3 emails upon booking/making an account, NONE of which mentioned anything about said late policy. In two of the emails, however I was provided a number to contact in case I was running late. While on my way I noticed I was going to be late, so I used the provided number to inform them of this, & immediately received an automated response stating that they’ve switched systems & are no longer using that provided text messaging system. They’re currently doing contactless check-in, so after standing in the rain the receptionist let me in just to ‘tsk tsk’ at me for being late & saying there was no availability unless I wanted to play a waiting game. No thanks, will take my business elsewhere! Not sure how customers are to be expected to follow policies they’re not made aware of.

The staff at European Wax Center Silver Spring, was amazing. Very Professional and Friendly. I am definitely coming back. The front desk Shalom and Tryna were very friendly and efficient. Armani the Wax Specialist made me feel extremely comfortable, she is very professional and Friendly. Ask for her. You won’t be disappointed!! 😃😃

Gigi had great customer service and my experience was great! I would most definitely recommend this location!!! Thank you Armani for the great service as well!

This wax center has been providing services to me for a while, and each time has been absolute great the workers are amazing honestly especially Sydney! She can truly make your day. Love it here

I always come here to get my wax services. The employees here are always professional and nice. I have been booking with Meenu ❣️ She is awesome, funny, she knows what she’s doing, and never have felt uncomfortable. At check out, I go to Shalom 💕 she is a very nice and helpful. No complaints what’s so ever. 💖

This is my go to spot for waxing with Tanaya, super reliable and professional! They have a very smooth system with covid precautions and always make sure you have the best experience. Shalom at the front is super helpful! :)

I love coming here. I definitely recommend the waxing specialist Gloria shes amazing.

I love this place, I skip the two locations in my city just to come to this one. Shalom and Wiki are the best.

Ahbi and Shalom were so friendly and quick! I would definitely go back! Kind and knowledgeable staff!

I love my waxer Meenu, she is very professional and attentive and the receptionist Shalom is very nice and friendly! Love this place! Awesome 👏🏾

I love this location!! Ahbi and Shalom literally brightened my day! Quick service, and very attentive! Ill be back ❤️

Great service from both the front desk and Tania, my esthetician. It was my first wax experience (brazilian) and Tania was very attentive, nice, and comforting which made the entire experience less daunting. I look forward to my future visits with her. Great place and I highly recommend you to give them a try.

My waxer Whitney was so nice, she recommended me products and the receptionist Shalom was really great . I enjoyed I will continue to come to this location

I had a great experience at European Wax. Wiki was a great wax specialist with great conversation. And Shalom was very helpful with checking in and checking out.

Front desk clerk Shalom was very great and my wax with Whitney was painless and she was very friendly ☺️

Unprofessional and definitely not LGBT friendly! I could not believe they refused, to preform the Brazilian on me, that I booked! This place is the only place, to give me a hard time,about me wanting to have a Brazilian preformed on me!

Everyone made my first time nice and relaxing

IMANI IS THEE ESTHETICIAN! #period The day that we got the “snow and ice” EWC decided to close early and my appointment was for 4pm. Imani had the manager see if I wanted an earlier time slot. I picked that bad boy up so quick!!! That was extremely thoughtful of her and much appreciated by me. She didn’t HAVE to do that but her customer service is OUTSTANDING!

I highly recommend European Wax Center to anyone who is considering waxing! Its a very efficient system for making reservations, choosing your services, and getting in and out on the day of. Ive also seen them accommodate walk ins. All the staff are friendly and professional- theyve given me a lot of great advice for preventing grown in hairs and maintaining smoother skin. I switch up waxers based on the most convenient times to go in, but I have seen Meenu a few times and Shari was very sweet and helpful at the front desk.

Got a Brazilian wax and they did a terrible job. Went super fast and left patches of hair everywhere. They didn’t even clean all the wax off when I was done, everything was sticking together and it was very uncomfortable. Definitely not going back.

I love this place very friendly staff and best of all they are very strict with the covid 19 County rules and regulations! Very clean! Ask for Tiara she is great; makes you feel comfortable and relaxed.

Renewed my faith in getting a Brazilian after a horrible experience elsewhere. Easy, clean, and the customer service absolutely wonderful. Highly recommend!

Wiki was very sweet and informative and Shalom was very professional and made me feel taken care of

My experience was perfect. Shalom, the receptionist, was nice and informed me about their wax special. My wax specialist, Mayra, was amazing. I felt really comfortable during my wax.

Meenu was amazing! Very informative, explained everything she was doing and gave me information for home care! Xiomara was very helpful and attentive ! I’ll definitely be back! Thanks ladies!

Shalom is so friendly and great, best person to have greeting customers on the way in. As a regular customer, I was happy to help Wiki with her training and was very satisfied with her care and passion for her clients. :)

I had my first wax done with Miss Meenu. She was super gentle, fast and a pleasure to be around. Made me feel super comfortable. Would definitely recommend her and the crew at European Wax Center in Silver Spring. Everything is clean and they are super health conscious. They spray done their reception area and check temperatures when you arrive. Come check them out!!!!!!

I have been to this location before, but it’s been awhile since I went again. Today Tiara did my Brazilian wax and she was so nice! I loved her friendly vibe and professionalism. Definitely asking for her next time I come back! Catryna also helped checked me in and out smoothly I’d say they’re doing everything and taking every precaution with everything going on with the CoVID19.Thank you for your services and I’m happy you guys are open again!

Love the staff always super friendly every single person is always so welcoming. Keep up the great work!

I had a great experience today. This Silver Spring location is taking safely precautions during COVID-19. RSVP with Tiara she is awesome and made me feel comfortable during the entire waxing process.

This EWC location is amazing. The staff and environment is super friendly and welcoming. I’ve been coming here for almost 3 years and it was best decision I’ve made. Carma is very attentive and talks you through the process during the waxing. She also helps with what works best for your body! I definitely recommend her, especially if it’s your first time.

I’ve always had a great experience, they’re so professional and so much fun. Shalom and Armoni are amazing!!

I went to the EWC in Silver Spring twice and the Customer service is fantastic. Shalom is wonderful and accommodating and the wax specialists are excellent. I went during my lunch break and got everything done in a timely manner. She also made sure that I understood the services, costs, and processes.I was comfortable and just so happy that this company exists for all waxing needs. Its great that the locations are close to the metro. 5+ stars for service and accessibility.

Great customer service! Front desk is helpful and nice! Armani is my waxer. She is professional, nice, and gentle!

Great customer service from the time I arrived until I left. I have no complaints!

I always have a great experience coming to the location in Silver Spring! Yvonne is such an amazing person, and she makes me feel so comfortable and at home. Her work is phenomenal! Never a dull moment! If she isn’t available, Pon is also a great wax specialist! Between these two, you can’t go wrong. I also enjoyed speaking with Shalom. She showed me ways I could save since I’m literally always there! Keep up the good work ladies!

I’ve been coming to the DTSS location for over a year and love Lanay ❤️ The ladies are super sweet and shoutout to Sharon.

EWC Silver Spring is an awesome place! I saw Davielle for the first time and she does great work. I will asolutely always come back!

I had a great first visit at European wax center. My wax technician was Carma and I was very happy with her service. Shalom was very kind informing me of all the services provided. I am definitely coming back consistently!

I loved my experience at European Wax Center! Armani was amazing! She made a typically painful experience tolerable. She truly has a beautiful spirit. The ladies at the front desk were super welcoming and professional! Shalom did an excellent job of explaining the packages and subscription program. Looking forward to my next appointment.

Love it here! My wax specialist Armani is the bomb and Shari was a great help!

I always leave feeling fresh, light, and extra confident after visiting EWC! I even bought a 6 month package (never thought I would!). MEENU gives amazing service, is very caring, and as gentle as she can be, considering the wax treatments. I love her work!

I got a wax by Carma and it was actually the best waxing experience I’ve had. She really knew what she was doing and it was the least painful experience. She was the first person to use baby powder to help keep the skin dry and that was amazing because I always sweat from nervousness. I would highly recommend her.

Quick and efficient service. Shalom and Mayra were very helpful!

Lanay was great!!! Very knowledgeable about the products and paid close attention to detail during my wax experience. She desires for her customers to have long term success with waxing. I will definitely be coming back. The front end staff is very friendly. Very efficient and on time!

Tatiana is the best!

People are so friendly and I had a great waxer definitely coming back to visit Tiara

I love going to this location-everyone is so friendly. My wax specialist Carma is awesome and even taught me better breathing techniques during my wax session. I love her personality also-down to earth and relaxes you during your wax. Thankssss😁

Let me first start by saying, the receptionist Shalom is so nice! She really invites you in to the facility with a big smile and open arms! You already know you’re going to have a great experience. It was my first time coming to this location and I had Trina as my waxer! I got a Brazilian wax as well as my inner thigh. The experience was almost painless compared to my other waxes is the past! She’s quick but also very efficient and informative. I think this might be my new spot! The staff is so friendly! I’ll definitely be back!

Great experience. Timely and professional services with Mayra and Shari.

This is my home waxing center. I love it. They are very professional and clean. Shalom is my absolute favorite! Her balance of professionalism and warmth is unmatched! She just has this way about her that relaxes you before your wax. When calling in, I request her because I know there’ll be no discrepancies with my appointment. Definitely recommend this location.

Xiomara and Meenu were absolutely wonderful! The service was quick and they were super informative and sweet!

My first time ever getting a waxing, I have always been skeptical about it. Ms. Yvonne was very nice and pleasant, she answered all my questions the best way she could. The front desk Ladies Shalom and Princess were very welcoming and jovial.

Yvonne Dyer Was such a delight not only was she amazing at her craft but very professional as well. She made sure I walked out feeling beautiful and ready to concur my day. Shalom at the front desk greeted me with a great welcoming Ora that made me feel like the European Wax Center is the right Place to be. You all can definitely expect me back every 4weeks thank you!

Carma has the golden touch! Ive been going here for a while now, Ive seen a variety of techs and this is the 1st review I have written. The place is lovely, convenient, and very clean. The staff members have always been professional and friendly. Carma especially so, she is wonderful and has a gentle touch. Just as I was preparing myself for the worst part, it was all over. I could not have asked for a better experience.

I enjoyed my wax with Tryna. She kept a conversation going with me to keep my mind of the pain. The receptionist, Shalom was great and very helpful. Definitely coming back

I started seeing Carma at the Minnesota European Wax Center a little less than a year ago when I decided to try waxing again after many horrifying experiences with ingrown hairs. Carma is an amazing wax specialist. She is VERY professional, VERY easy to talk to, and made the wax experience virtually painless. After, she prescribed a skin care regimen to me and was informative on how the products work, how to use them, and why. She is the only waxer who hasn’t given me any ingrown hairs. I travel to the DMV area every other month and will come to this location just to see her! I don’t typically write reviews, but she is truly amazing.

Armani is the best ! She’s so nice

I had an amazing experience today! Crystal made me feel so comfortable I def will be coming back to see her. Thank you Xiomara for explaining the wax pass to me!!

Great people working there! Recommend!

I come here every month! Super nice with scheduling and rescheduling appointments. The app is wonderful and the staff is so nice and friendly all the time. Highly recommend Shalom and Tryna at Silver Spring location!!!

Amber was a great wax specialist sad to see her gone. Asked for her contact information and was told they didnt have it. Front desk is a bit unprofessional and practically shoves package deals down your throat.

Treated myself to a Brazilian for the first time ever and it was an awesome experience. Thank you Porsha for making this newbie at ease, you were absolutely amazing. Thank you Shalom for all your help and being patient with m . You guys rock! Thanks for everything!

I’ve been coming to this EWC since 2017 and have been extremely satisfied with the professionalism, personability, and expertise that Lanay provides. I had two other waxers before her and am so glad Lanay has been the tried and true of the Silver Spring EWC. During COVID-19, it was a nightmare not coming in every four weeks and for whatever reason my body reacted really badly and my dermatologist told me I shouldn’t get waxed anymore. I was taking antibiotics, etc. but had just purchased a wax pass. I was really relieved when I spoke with the manager, Tryna, and she walked me through my options. The front desk staff have always been really helpful (i.e., Sherry) and I’m glad that my concerns were validated and alleviated. I recommend this group of ladies here in the Silver Spring EWC.

Silver Spring location: My girl Danielle Violand was professional and made me feel comfortable for my first full leg wax! My legs feel smoother than I could ever get them with a razor. Will definitely be a return customer. Thanks Danielle!

Honestly love Mohona!!! But everyone seems so kind. Very gentle clean and detailed. I’m so happy with my first wax. Highly recommend!

EWC is offering free waxes for health care heroes thru July 31. My scheduled appointment was for Brazilian wax, my Technician was Markia. I went in for a free wax left spending almost $100.00 after stomach wax, under arms, and for products. The Technician was just okay for 1st time experience. She was kinda rough and painful. I really dont like the up selling of services and products. I ended up paying for the Brazilian and the under arms was free. Thats not the service I expected. If I return to this location Ill try another Technician.

Lanay was amazing! She moved quick and it was virtually painless. We also had a really good conversation. And shalom at the front desk was so kind and helpful. Overall great experience!

It was my first time going and I had Lanay, absolutely amazing! She made me feel very comfortable to the point as if I have been getting waxed for years; very professional & a great help with my questions that I had in mind. The customer service / front desk were a great help too..Shalom & Princess made me feel very welcomed! Thanks!

First time here!!!! And it was great!!! Front desk was friendly Shalom and Q answered all questions and explained the process ! My wax specialist was Amber and she was excellent!!!!!!! Five stars for her! They made me feel right at home. I highly recommend this place and first timers get a discount!!!!!!!!!

I like this location; services are always on time and facilities clean! Different waxers have various levels of experience but for the most part my experiences have been positive; I go there for underarm and Brazilian waxes.

Love this place! Such friendly service. Tryna get amazingly with my full Brazilian and Shalom at the front desk was super sweet. I definitely recommend this location.

Definitely recommend coming to the sliver spring location, they are so nice and make the process is easier. Shalom explained great amber is a great job with waxing me

Yvonne is the goat!! Very pleasant and professional...cracked a few jokes with me too lol. My skin feel so smooth. Please ask for her.Sophia at the front desk was very helpful and her nails are on point 💅🏾

I love this center especially my wax specialists Lanay. She is amazing. Make sure you book with her.

My waxing experience was amazing!! I don’t usually do reviews but Carma was AMAZING!! I didn’t get any ingrown hairs and my wax was (almost) painless! Thanks Carma, I’ll be back!!

Lanay was amazing! Made me super comfortable and as pain free as waxing can be! Shalom was super sweet. Definitely recommend coming here!

Been coming to the Silver Spring location since I moved here 2 years ago. Pon is AMAZING! Very clean facilities and very nice customer service. Shalom was a great at the front desk too! 😊😊