Thanks so much to all the staff working tonight Friday, September 17, 2021 at Walgreens store on New Hampshire Ave (White Oak Shopping Center) in Silver Spring, Maryland. I needed to have photo printed for birthday gift for a friend the next day. Said they were closed but went out of their way to help me get it printed. Especially the girl employee named Kemeriya. I really appreciate the nice and excellent customer service. Glad to have great employees at our local Walgreens here in Maryland.

Big thanks to Oliver!! I accidentally left my phone at the checkout counter. He answered when I called it and had it waiting for me when I returned! So good to know there are good people in the world!

I love this pharmacy. Ive never had a problem there. The pharmacists are always available to speak to me on the phone and in person. I had excellent service today. The pharmacist told me to call her when I arrived and the prescriptions would be brought to my car. There was a small issue, and the delivery person went above and beyond to resolve it. I was out of there in no time. I feel like I get personalized service at this pharmacy. Im very glad my insurance company switched from CVS.

Always loved Walgreens. Havent been in one in I dont know how many years. Started back going in 2018. Its still the same. Great prices, incentives for loyal customers. One thing I love the most by seeing the store manager actually on the floor working, helping customers, & training new hires in between. Nowadays they hid in the office sitting on their butt delegating work to others. Hope Walgreens is around long after Im gone. A great store to raise generations. Got that homey feel one their stores. Atmosphere always great. Thank You!

Satisfied experience...The store was well stocked and neat. I got the essential items needed. The cashier was very kind asking how I am doing and if I needed help with any other items.

I just went to the pharmacy for helping me look up the OTC med. Been waited at the consultation counter for a while, no one even asked me at all until I called them couple times and the lady seem is the pharmacist came out. She didn’t help me at all and just say the one you were looking for outside the counter. And didn’t even answer my question. So helpless and the way she spoke as yelling at me. Forgot to ask what her name was.

I’ve been going to this Walgreens for years. The service I receive at the pharmacy is always great. Even though there’s a line sometimes the pharmacy staff are always positive. One in particular, Gabriel helped me save money on my prescriptions. P

Ahdieh is one of the friendliest and one of the most helpful person I know! Its very hard to find good customer service now a days, but Im glad I was provided with great customer service here. Super happy!

If I can give a 0 I would. Worst customer service for the pharmacy they kept me on hold for more then 45 mins. Transferring me a lot, putting me on hold and then they hang up.

So impressed with the quality of service at the pharmacy. Dr. Ahdieh is very knowledgeable and helpful and amazing at administering vaccines (almost no pain!).

Dr. Roughani is a very caring pharmacist with a great deal of knowledge and the demeanor of a mom! That’s so important when you’re not feeling well and need someone to help guide you through to wellness!

We have been going to this Walgreens for many years. Ahdieh and her team are extremely professional and helpful.

I recently visited this walgreen location and needed some help in the phamarcy. Ms Roughani went well above and out of her way in helping me. After that moment I know in the future I will visit this location because of Ms. Roughani knowledge and customer service.

The pharmacy at this store is the best under Ms. Roughani leadership. Ms. Roughani professionalism is outstanding. She cares about Walgreens customers . Every time i visit the store pharmacy, i know that she will do everything she can to help me . Ms. Roughani- thank you for everything

This store again has a sign up with the price and NOT HONORING IT!? THIS YOUNG GUY MANAGER IS AWFUL HE SAID FLAT OUT HE DONT CARE WHAT THE SIGN SAY HES NOT GIVING FOR THAT PRICE

The employees are very friendly and welcoming when you walk in. The pharmacy staff are very knowledgeable and caring. I trust this pharmacy for all my medication needs!

Walgreens has the best pharmacy staffs. They are compassionate and quick to serve. When they tell you 10 minutes, it is real time 10 minutes. Not fake like other places where you have to wait for an hour when they tell you 10 minutes.Good job Walgreens, please keep up the great work.

Normally I get good service at the Walgreens pharmacy in White Oak. Today, however, was a disappointment. I needed a small amount of a generic prescription drug to hold me over until the mail order came in. I had my doctor call in the order. They wanted $27 for 10 pills. I went on Goodrx to get a coupon that would lower it to $23. In the process I noted that other pharmacies in the area offered the same thing for between $5 and $8. Walgreens was by far the highest at $23. But they wouldnt accept the coupon, so we paid $27. Never again. Next time it will be Giant or Safeway. Walmart and Costco are even better, but too far away.

If I could give this pharmacy no stars then I would! I was told an hour for a prescription and waited over two hours before someone said “oops we didn’t mark you as a waiter”. As a previous pharm tech, the incompetence in this store is outstanding. They are ridiculously slow. It’s amazing how they’re even open based off the insurance standard for how many scripts you should fill in an hour.

I went for Maxwell House coffee which was on sale (found the shelf empty), but was pleasantly surprised when an employee said he would check in back. He brought out a case (I bought two bottles of coffee)! Excellent employees (he asked if I wanted Decaf or Regular, & without prompting said he would check in the back) and taking care of the customer. Good job Walgreens!

VICTOR the shift leader has excellent customer service!

If I could give this walgreens 0 stars i will. They have a do not pick up phone call policy, it does not matter what time of the day someone calls they will not pick up. It is 10am i have been on the phone for 45 minutes just to ask a simple question. Take your business elsewhere you will be better there.

A typical Walgreens location.If shelves are stocked, you pretty much can find what you came for. From hair products, toiletries, cards, gifts, lotions, deodorants, make-up, perfume, etc.. Walgreens got it. Even picked up some cute & comfy lounge leggings😉

Poor customers service

The customer service I receive from Adhieh and Mel at the pharmacy here at the Walgreens in White Oak MD is absolutely incredible. It goes on the top of my best customer experience list. If you are in the area and need a good pharmacy go here and see Adhieh and Mel.

The customer service at this location has declined abruptly within the last few months. I almost hate going to this location, although I live right across the Street. Some of the newer cashiers are very rude and have no idea what customer service is all about. I waited 10 minutes just to get some soap out of the locked cabinet. The cashier Monica waved at me to come to her counter, instead of opening her mouth, never announced my total, and didnt even hand me my bag, which I almost forgot since I was so turned off by my experience in the store. I am going to send a letter to corporate. Im not sure what is going on, but the customer service needs improvement ASAP!

I had ordered photos from here before with no issues. I order again and I come to pick them up and they tell me printers are down and to come back tomorrow. I come back the next day and printers are still down. I know stuff breaks- not upset about that. Im upset that they cant call the customer or put a message up on their site that says they are down. It was a waste my time coming to the store. The guy also told me the second day that it was likely going to be a week before its fixed. I really hope you didnt have that bit of information the first day I came to the store.

Clean and nice. Never had any problems with the staff. Has all that you expect out of a Walgreens.

As much as I like Walgreens, I have to give them a 3 stars. Evertime I have come here, there is always a line. Only one cashier :- (

At times, it can be a bit fussy in there considering the residents in the surrounding areas. Ive been going to this Walgreens since its opening for both my medications and personal purchases. Ive never had a problem with the staff there and in fact they are very personable and helpful in aiding to decide which items to purchase and upon what are the best deals/sales. The only problems really are the customers that go in there. They either want too much as in why isnt this ____ dollars instead of ___? or You didnt come to me right away, what were you doing? All in all, its just the customers that go into that store that tend to be rude and unjust. I personally recommend this Walgreens through and through and they have helped me with all my needs. So please, dont just the store by its employees but pay attention to certain customers that walk in.

Like this location because there is always some kind of deal and the people are great as well.

Terrible pharmacy staff I will be speaking to their corporate office.

Helpful- Knowledgeable- Carries Products I Need

Wish I can give zero star. Ordered online delivery several times but never seen anyone there to help. Rude, inefficient and incompetent staffs

Nice location. But the cashier blatantly shortchanged us and then management made us feel as if we were the criminals.

Keep putting me on hold at least 5 or 6 times and I didnt get to ask a question or even say hello thought that was really rude

The pharmacists here are especially helpful! Unlike the grocery and discount stores, there is usually no line.

Great staff and get the job done!

Not properly staffed which becomes very frustrating!! Staff is very friendly but Walgreens Corporate needs to stop being cheap on labor costs and have 2 cashiers in pharmacy.

Very very slow service at the register and sometimes no employee at the register for several minutes.

Walgreens very good store in the app when you register they send you very good coupons really thank you apart they accept manufacturer coupons I have saved a lot in walgreens apart when you buy some quantity ho products give you points and catalina which is equivalent to $. For your next purchase you just have to learn and some ATMs do not serve you very well.