Cant say enough about Matt, Rich and Darlene. Reliable, trustworthy and professional only scratch the surface. Would highly recommend
Even though I was hesitant with the price and getting screwed by other service places to my cars on a fixed income I have to give them an A The lady up the front knew her job and how to be pleasant with dealing with me and my concerns and the mechanics were professional doing their job and getting parts I needed to get my Jeep Cherokee on the road for health reasons I will go back for other jobs needed and I hope all people go to Midas
Got an inspection and it was quick and easy and the staff was polite and very welcoming.
Oil change is reasonably priced. I had an issue with the air filter service and the mechanic employee fixed it super fast and was polite. The guy at the counter had an attitude I didnt care for, but meh.. not enough to make me lose sleep over it.
Due to a power outage at my original scheduled place, I had to scramble to get my inspection rescheduled. Midas was able to get me in. They were done with the inspection before my ride was even able to get there and I able to get on with day. Fast, clean, professional and affordable.
Im usually very cautious with my vehicles and going somewhere new is hard for me but I kept getting references to come here due to Richard and his teams knowledge. And I am glad I did. great staff, they completed the work on time and furthermore with kindness. Glad I choose Midas in Warwick.
Inspection was done faster than anticipated. Friendly and courteous service, and free coffee :)
I would definitely recommend this MIDAS they were not only professional but very helpful and I am very satisfied with the service I got and I will always bring my car there for everything including oil changes thank you Darlene you’re the best
Unbelievably efficient. Curious. I couldnt believe how good the service is there. I had brought my car to another place the prior day they had it 7 hours and left my keys in the car in their parking lot being closed for somebody steal my car and it was never inspected. Made an appointment at Midas that same night for next-day appointment at 11:30 I was in and out and a half hour. The service at Midas is outstanding and unmatched. You should be proud of your business there.
Same day appointment, was there less than 10 minutes and honestly the best place I have been in in a while. Darleen is so helpful!!!
I called the day before shortly before the shop closed and spoke to Adam. He was extremely thorough in helping me understand how they work as a shop to help out customers with similar issues to mine. I went the next day and was taken in as they could and they tapped me through the issues my car was having. Then I got a quote for services to come back, which were all very good prices.Midas has always been a great place and I don’t think I could have gotten better service elsewhere.Definitely go here if you’re unsure of your car issues. They help you understand even with no car knowledge and they dont try to shove you off to your dealership like some other shops I’ve dealt with.
Quick efficient service. Probably twenty minutes from start to finish.
Its now the second and last time going there. When you get an oil change they try to talk you out of the free tire rotation. This time it would be an unsafe driving issue. Was told I needed new tires and was given an estimate of over 1,000. Upsell, upsell, upsell. I had the vehicle checked by a dealer and was told no tires needed at this time and there is absolutely no hazard to rotate the tires. They are trained to mislead the consumer. BEWARE.
Second time getting work done there. Really happy with the service.
I called on the 30 th of June and talked to Matt about tires I needed for the vehicle I’m driving to get it set for the road. He didn’t have them in stock but said he could have them ordered and in by 10:30 on the next day. By 8:45 on the 1st the next day I received a call and a voicemail saying they were in. I showed up, they brought the car right in and it was road ready within 45 minutes! Best customer service ever!
Quickly identified my issue were very courteous and helpful with helping me get rid of my broken car.
In my opinion, this is a 10 Star mechanic shop. I explained that I thought my car air conditioning seemed as though it wasnt cold enough. They changed filters and it works perfectly...nice and cold! They could have drained and replaced freon but instead found it was the filters. Where can you go today and find quality workmenship, integrity and a mechanic shop you can trust! Definately will be returning there for whatever my car needs. Thank you!
Today I came from pep boys up the road and i was treated poorly by them. I gave Midas a call and they took care of everything I needed/wanted done. I was treated right and it was my first time coming here. I highly recommend coming here!!!! Today (4/29/21) I had more work done and again I left very happy. Rich is the greatest!!!!
Excellent service, explained all work that needed to be done. Very good price. . Would highly recommend
I left the Midas in Wakefield when Rich Relocated to Warwick. Rich,Matt & their team are very knowledgeable and helpful. They’re quick to try get you in and out and prices are reasonable. And they don’t try to screw you.. highly recommended ! 👍🏻👍🏻
Any time something is going on with my car I bring it here. All of the staff are kind and professional. They explain things in way I can understand them and have made suggestions that save me money. Great service.
The computer system was done so I couldnt get the mileage but I took a picture my oil change was fast
Carlos and other staff was very friendly and professional! They contacted me within the hour letting me know what was wrong with my vehicle. I was able to get it repaired quickly and efficiently, definitely will be a returning customer!
Very professional staff..friendly.. courteous... Down to earth... On time with the estimation given, was done earlier than the estimate time given... I would totally recommend
These guys are great! Brought my car here with an odd issue with my back plate. They were so helpful and sent me on my way quickly. Very grateful for their time & will be coming back again
Went to Midas for inspection thinking I would have to make an appointment but they took me Right in and was done fast great job !
Making an appointment was easy! Their prices are great, on time, will call you if they feel something should be dealt with in a timely manner, professional, friendly and helpful. Will definitely bring my car back here again!
I had an emergency repair, 20 minutes before the shop was about to close. They quickly brought my car in, put it on the lift, and repaired the problem. Very impressed!
Quick, professional service at a great price! The lowest price in town for an oil change. I will definitely be going back for my next oil change.
I made an appointment and went in the next day for an oil change. They took me right in did the oil change, found a nail in my tire and plugged it and had me out in under and hour. They are under new management and Rich and the team were professional, Courteous and honest. I will defiantly be going back and would recommend my family and friends to go too!
Excellent customer service! Honest and knowledgeable. The new management is fantastic and all the guys are very friendly. will definitely be back!
Very happy with my experience at the warwick Midas! They were straight forward and upfront with what my car needed and explained to me the issues that needed repair now and those that could wait but will need to be addressed soon. That type of honesty goes along way and they have earned my business in the future!
I actually moved to Midas in Warwick from Midas in Wakefield when Rich moved there! Bonus- Matt there too and Kevin has worked on both of my vehicles- stellar guys, work, quality and price! No doubt Midas IS my go to for all of my vehicles!!
Fixed a flat that I got while driving. Fast courteous service. Also offered to meet me halfway when I left my backpack behind.
Great service and front office!
Went for a state inspection. Took me right in and were very professional. In addition, the service person took time to assist on a state inspection issue with my other car that has expired and in another state.
Excellent fast service, very nice people.
I come here for years and had always had a wonderful time. They go above and beyond I recommend very highy
Short on staff and not a dependable place to come too.
These guys are great. They go above and beyond!!
Fantastic customer service.Needed an exhaust system on my ford Ranger.Called them and talked to rep.Gave me a good price over the phone.I asked when could you do it.He said when could you bring in truck.I said 20 minutes.So I did go there in 20 minutes,and amazingly it was done in 45 minutes.The person who worked on my truck really knows his stuff.I got a completed welded system,no clamps.Im very satisfied with the job.I would highly recommend Midas on Rt 2 in Warwick.
Took my Jeep Liberty in with the check engine light on. Kevin found the problem right away. He quoted me a fair price and repaired my Jeep right away! He was very professional and very knowledgeable. Please keep him at the Warwick store as I will be returning and telling others about his great service. Midas needs more staff like him!
I recently changed my oil filter and engine filters (at the same location) and then when I went to get an oil change a couple months later. I was helped by a super rude person who told me that I needed an oil filter again...Basically I just went for an oil change and they claimed my car (which is a new car) needed tons of services... leave it alone the fact that the website advertises Synthetic Oil for 54.99 and then I had to pay $86 because they simply couldnt have told me in the beginning that they were not taking cupons.Im never returning to this location again, they claim new management I guess they will have to change its management again.
Saw business was under new management. Stopped in without an appointment for an oil change. Service was excellent. They didnt try to upsell me on anything. Will definitely be back for any future car repairs/services.
Service was awesome I picked up my car it was done in half the time they promised.Very pleased with the service the gentleman was super nice
Came in to get a headlight bulb replaced. I was in and out in less than 10 minutes! Great service as well. Plus I got a free gift. I received a free Midas car charger port!
Kevin was great with fair price for repairs. Loud knocking when i turned the heat on and Rich removed rodent nuts in fan. Excellent job.
I was concerned about a bad noise in my car (upon ignition, braking). A friend advised me to go to Midas, saying that they would find the problem, and always give an estimate before they start working on your car. They found the problem, let me know and fixed my car in about an hour.
Good service FRIENDLY people.
I went in for a synthetic oil change on my Jetta. No courtesy check was done (though it was on my receipt/didn’t receive the paperwork for the courtesy check so there’s no proof that it was even done), their sign does say “under new management” but it seems like the mechanics are doing less than before. I typically get a sticker indicating the next oil change but there wasn’t one (maybe that’s new, I’m not sure). Also I came in with a coupon which wasn’t deducted from my final price. In comparison, the Midas in North Providence gives a thorough walkthrough of the courtesy check WITH the paperwork and a sticker reminder of the next oil change. Warwick used to do this...sorta. Anyways I was in no rush to get my vehicle back so long as the work was properly done. I’m just really disappointed with how my visit went this time.
Fantastic customer service. The staff was so nice, honest, and informative. They walked me through every step of my repair (brakes and headlight). The price points were affordable and fair. Highly recommend this location for their integrity, quality, hospitality, and workmanship. Thank you Paul!
I found a $18.99 coupon so I came in. Supposed to include tire rotation. My total bill was $35.59. And was told tire rotation is only upon request even though I presented my coupon when I requested my oil change. Then, to top off an already terrible experience, the technician hit the parking block with my minivan. When I asked if I get a discount for that he didnt offer an apology, discount or take responsibility for it at all. I checked my service receipt and found they put in 5w30 when my vehicle takes 5W20. I asked for corporate phone number and wasnt given that either. DO NOT GO HERE...After I made this review, theyve continually harassed me on my blog and my personal Facebook page. Even threatened to tell Lyft and Uber my vehicle is messed up.Updated 11/6/2019: Ive reached out to corporate and still, no ones returned my calls. I will be telling everyone I meet not to go to this store and to midas as a whole.
Brakes and full set of tires, good price and very fast, definitely going back
The staff is always friendly, professional, and are very knowledgeable in providing the details on any issues with my vehicle. I have been coming to this location for years and continue to refer friends and family to them.
Everyone was very professional explained everything to the T
I wish I could give this place ZERO stars. I have been a loyal customer of this Midas for the past 17 years. For almost two decades, I have performed every oil change, every tire replacement and every repair that does not require dealer service at this location. The customer care and trustworthiness provided by Al, and later Carlos, had always been outstanding and refreshing. I always knew I was being looked after and given the best advice and service. I have referred the place to many of my friends, who shared the same experience. Unfortunately, all changed with the introduction of the new manager. Their new approach is to drive volume through coupons and referrals in a very transactional manner, completely lacking any focus on customer service. I dont expect special privileges for being a long time customer, but would appreciate some basic courtesy. Every single interaction Ive had with the new manager has been beyond disappointing. Hes incapable of caring for his customers beyond the transactional level and shouldnt be in charge of any business that is trying to build a loyal customer base. This is what this Midas represents now and theyll never see my vehicles again.
I have been going to Midas for a few years and actually began using their service starting back in St Paul, MN where I used to live. When I moved to RI I felt comfortable in trying Midas again because I have had great service before—and I wasn’t disappointed. The folks here are polite, efficient, and they are always honest with what my car needs and what could wait, which is always appreciated. After going to Midas a number of times, I’ve never had a bad experience. 100% would recommend. Thanks Midas!
These guys really helped me out in a pinch when my brakes were a mess. The guy at the desk was super king and even offered me an oil change for my troubles. I am returning to this midas because I know that the guy in the front cares about me.
Awesome!! 😂🤟
The staff was very helpful and accommodating. Would recommend.
My wifes car needed breaks during the pandemic. I brought the car to the dealer which was Tarbox, because I wanted to check a few vehicles out. I couldnt believe my ears when they came to me with a 1400$ quote. On my way home going by Midas I noticed no one was there having work done, so I pulled in to see what they would charge for a complete brake job. Complete brake job plus 4 new tires with warranties 1300$ THANK YOU Midas.
Took my car in for for a check engine light after going to Audi. I was told that i needed 2 coils by them they charged me 170 dollars then gave me a price to have it fixed. It was really high so i decided to get a second opinoin at MIDAS on rt 2. The sign out front said new management so i figured it had been 2 years dince i had left there dissatisfied let me give them another shot. Was greeted with a friendly face they diagnosed the problem in about 15 min . They had the same results as Audi only didnt try to rob me and explained in detail what the problem was even showing me the parts needed and codes that were setting of engine light. They offered to do the job for half of what i was quoted at Audi. My car is fixed and i am confident in Richards knowledge and values. Great job MIDAS for finaly finding a crew i can trust and get my car fixed in the same day!! So glad i decided to give them a shot after seeing the new managment sign! Highly recommended!
It was 195 on the phone,when I got there price rised to 265
Great work as always, went to jiffy lube for the longest time for my oil changes and will never go back. My vehicle always ran terribly after but once I started coming here I had no problems. Nice to go in and know my truck will be taken care of. Keep up the good work guys!
They were great! Will be going back!!!
Very good services
Al and Carlos are excellent mechanics! They are trustworthy and can explain car related issues in a simple and understanding manner. I own multiple vehicles along with my wife, and we trust our vehicles in the hands of this Midas. They have always come through for us. Their pricing, expertise, and honesty far outclasses the competition.
First Visit with my Hyundai: My dealership wanted to charge me a lot for new brake pads and installation. I called up Midas and they quoted me on a much better price. They told me to bring in my car. And it was done faster than they estimated.Second Visit with wifes jeep: The Express place up the street did an oil change for my wifes jeep, but they said the brake fluid was low on her car. And she might need new brakes. I brought it to Midas, and they checked it out. They were very honest and told me that her brakes were fine. And it just needed a little brake fluid. They are really good people. I will bring my car back again!
Thanks Rich and the GANG!
Showed up randomly needing 4 new tires, brakes, and rotors. it was pretty close to closing time. i got a quote and went to town fair tire to see what they could do price wise. the customer service at town fair was horrible, i immediately went back to midas. the price a little more than i originally expected and i was worried about not being able to get it done that day so i could travel out of state. the customer service from paul at midas was amazing, i really only went back because of his customer service and they were able to get the work done even though they had to stay a bit past closing time. if you end up going to midas on bald hill, paul is the guy youll wanna see.
They were awesome and the price was definitely fair would definitely go back
Took my fiances car in today for tires and an oil change. The manager at the store was knowledgeable and helped us make the right decision for the tires. We are new to the area so it is nice to find an honest shop.
Honest, professional service.
Needed a state inspection for my car, I initially brought it to Balise Toyota and after a couple of hours I received a call and was told that the my vehicle would not pass inspection due to an exhaust leak and the repair would involve replacing everything after the exhaust manifold. They quoted me $4,000.00 for the repair which was not something that in my opinion was necessary or required. I decided to call Midas and asked if they could look at my vehicle and repair the exhaust leak. They ended up replacing an exhaust pipe, doing the inspection and it cost me less than 10% of what Toyota wanted to charge me. Great job guys.
JC the General Mgr. is the best! Honest and excellent customer service! Saved me a few hundred dollars as the Chrysler dealership was very dishonest and was trying to make an extra buck at my expense! I will now be going to Midas for my repairs, highly recommend!
Very good but I couldnt get my muffler done when I came in but had to come back
Excellent customer service
Excellent service, incredible fair pricing and excellent exhaust repair service
Worked on most of my own vehicles for over 30 yrs. Im rather fussy about how my repairs are done. They followed all my requests on how I wanted it to look and sound. Very happy with the work and timely manner it was done.
New Management! Carlos is awesome, very friendly and thorough. Glad I came back
Midas Bald Hill Road Warwick is a great place for all your car needs and they have great customer service. I went there for State Inspection, they did it in timely manner. I will definitely recommend this place!
Carlos was very helpful. He stayed late to get my brakes fixed on a Friday evening, and gave me options to keep the price reasonable. His estimate of cost and time were right on.
Good work busy shop but not bad on prices eather clean area and good quality of work I would recommend midas if you need any of there services thankyou
Ive been servicing my vehicle here for years. These guys are fair and honest, which can be hard to come by. Al always explains whats going on and doesnt push repairs on you. Over the years Ive had:Oil changesBrake pad replacementsMouse infestation (they fixed the problem and the smell!)New rotorsNew tires put onGood service - Highly recommend
Excellent service, prompt, professional, and friendly. Waiting area is very clean and comfortable. Employees are really helpful and informative. Ill definitely be back.
Great service awesome price for oil change
WARNING to NEW and CURRENT CUSTOMERS! I had been going to this Midas for 3 years, working with Carlos and Al. They were awesome. They just hired a new manager, JC. Last month, I paid him to replace a damaged oxygen sensor. This month, I got under my car and saw that the damaged sensor was still there (see picture)! When I told him I found it, he asked if I am certified mechanic! He and the shop owner scrambled and gave the most ludicrous excuses as to why “they were not able to complete the repair properly” and “maybe another Midas can assist you.” STAY AWAY AT ALL COSTS!
Went to Midas for brakes and I saved $200 compared to Balise Chevrolet. Midas thinks about their customers. I cannot thank them enough for the customer service. I will be doing future business with them. So long Balise - even after 10 years. No regrets for turning to another service center.
These corporate place are only good for simple stuff like oil changes, but this particular one on bald hill is better than going to pep boys or some others in the area. At least its grown ups that work there and not punk kids like most other chain places, ignorant kids dont care about your car or anything else.
Had appointment to Check brakesWas at the dealer and was told needed $1100To fix the problemSpoke to JC and after they diagnosed the problemI was told that I didn’t need to spend all that moneyAnd my repair was under $400 ..that was a blessing for the holidaysLooks like the new GM Is doing a lot of workTo change to look of the waiting roomLooks greatThanks to JC and all the guysI was so impressed by their honesty and integrityI signed up as their firstDiamond Referral Partner ..thank you againCharlie
Excellent service and very friendly. Will definitely go back again!!!!
So i need my car inspected.. I call ahead of time to find out what the closing hours are, which is 6pm. I show up at 5:20pm still in uniform because i rushed there straight after work. After waiting I tell him i need a car inspection, he laughs and says “i cant inspect your car.. it takes 45 mins to inspect” ARE YOU SERIOUS GUY?! First off whats funny?? Never seen a military uniform before? Did i tell a joke?! And secondly 40 mins wasnt cutting it?! Takes exactly 45? Reallyyy?! Never coming to these clowns again!If i could go lower than 1 “star” i would
First time getting an inspection where I felt that they were being completely honest with me and I have been getting inspections for about 15 years, so needless to say I was impressed and as happy as one can be when they probably need to spend too much money. I dont intend to ever go any place again as long as I am living in Rhode Island. Ill probably need to get a new (used) car and when I do Ill be going right back there for a new inspection. If I need anything fixed that I cant get fixed by my family member who can and who wants to fix my car for cheap I will be going here. Really appreciated the directness and being shown exactly where the problems were. I already knew about a few of them but didnt realize they were inspection or safety issues.
I have been relying on Midas for all of my two vehicle repairs for the last 5 years. Mainly because of the quality of service and the trust I have in the Management team.Al and his team are very accommodating and flexible, and thats a major plus when I need to manage having a car out for repairs. I have experienced situations where my car was dropped in for noises coming from the engine, only to be called back a few minutes later with the diagnose of a lose part and no charges for the service. That kind of service builds trust and I could not ask for a better bunch of guys to work on my cars.
I went there to get my brakes/rotors checked on my 95 Toyota Corolla, and they said the front ones needed to be changed. That would cost over $300 and if I wanted to do the back brakes/rotors too, it would be over $600 (They said I got a good deal and would be saving money)I brought my car to any main machanic and he told me my front brakes/rotors were good, and all I need is the back breaks fixed up, which would cost $210.
Great place
Super helpful
Very polite and helpful. In and out for a scheduled oil change.
Amazing place. Where I go Everytime. The guy in charge of the operation is Carlos. When I call he remember who I am and what car I drive. Very personal and honest. Great work and stands by it. Also great pricing and many of the parts he gets have warranties. Whether it is for an oil change, brakes, or muffler repair this is the place I go everytime.