Capital Vision is great! I had gone there years ago & then had to switch because of my location. Now that Im working back in Concord I was able to go back. They have enlarged their office & its beautiful. The staff is friendly & Dr Baylus explains everything so well. I would recommend to anyone needing a great place for vision care!!
After 58 years of dealing with various eye care centers this is the best by far! Relaxed, efficient, no waiting an hour after your scheduled time to get in, great optometrist who makes you feel like a peer (even though I have a Doctorate and he doesnt know it) and overall friendliness, care, informative and precisely letting you know what was, and is, going to be done. Will be going back until I no longer need any eye services!
The team was so friendly and down to earth. From the front desk to the Dr to Erika who helped me with my glasses- I had such a great experience! Also very fairly priced!
I have been a customer at Capital Vision Center for almost a decade, and continue to remain impressed by ALL of the staff. This year I have will continue to battle cancer, and they were great about being flexible with schedule. They were professional yet fun, and explained everything before it was going to happen. When it came time to select my new glasses, Stacey was amazing! Once I shared a few goals for my new glasses she selected a few for me to try on and was honest yet kind and funny sharing thoughts. I had a chance to browse and try on anything I liked, yet ultimately I cam back to the glasses we originally selected together. Thank you Capitol Vision Center Team! :)
The office is Covid observant to safety. The staff that I have been seen by are all so very kind, listen & explain any process taking place. The Dr is extremely kind, asks questions of any concerns I have and explains every process as to why and how. Shows me the diagrams of the photos the staff has previously taken and explains what they represent. Their service is highly recommended.
From the ladies at the front desk, to Dr Baylus to Erica a big thumbs up! Everyone was so wonderful, very professional and knowledgeable! I cant recommend them enough!
The staff and optometrists are extremely professional and attentive. I did not wait and was seen, tested, and saw the optical department in less than an hour going from one area to another. My new prescription will be ready in ten business days or less, so you cannot beat that and they take many insurance plans.
From the moment you walk through the door to the time you leave, the Staff here makes you feel like you are a member of their family. They are caring, attentive, and fun-loving respectful people. Dr. Balis is not only a professional at his craft, but is patient and listens to your concerns. Having my eyes examined is not an easy process for me, but he takes the time that I need so as to obtain the best results. I totally recommend Capital Vision Center.
I have been going to Capital Vision Center for years. I receive excellent care each time I go. Everything is explained to me and any questions I have get answered.
The staff are always professional and have always taken care of me over the years. Even though I live over an hour away, I drive to them for my needs. You should too.
Great Drs and Staff!! The Dr. I saw was very respectful and paid attwntion to my concerns.. Erica took the time to properly fit me for the glasses that best suited lifestyle. She was an amazing person to deal with. She made sure I was super happy before finalizing my purchase.
Ive been a patient here for a long long time, and to this day very satisfied with the services there. The staff that I associated with are all professional, knowledgable, friendly, and caring for what you need and for concerns. I highly reccomend this facility. You are in good hands when you come in.
VERY friendly staff...felt as if I were among family...Highly recommend...VERY nice facility...6 STARS!!!
Dr Weber was very professional and took his time to explain everything to me. I was even started on a contact for astigmatism which was never offered to me before and I have noticed a significant improvement in my quality of life with the new contacts. He has state of the art equipment, the practice was clean and his staff is very friendly. I have absolutely no complaints and will definitely be coming back for following care.Thank you very much!
Extremely thorough exam. Dr. was great atexplaining everything and showed me lots of data to show why he did what he did
Two of my daughters go to CVC. The staff are so friendly and work great with kids. Prices are REASONABLE. This business always works with our needs. Highly recommended.
This place is awesome. Such nice people. Enjoy going in to just say hello to the great staff.
Capital Vision Center is amazing!! The staff are all incredibly helpful, the eye doctors are both very knowledgeable and help to educate me about my condition. They are my trusted source for help with everything related to my eye care. I love the way I’m treated when I come here. The positivity here is off the charts!!
Professional, friendly staff. Dr. Baylus takes the time every year to explain every part of my exam. I’m not just “a number” like I was at my previous eye center. That large office felt like a human assembly line and that is what made me want to go somewhere else…. If you want to be treated like an individual and not another account by a great eye doctor with a fun personality and lots of experience, come here.
Dr. Tyler Weber is professional, thorough and skilled. The staff is helpful, kind and courteous. My previous prescription, from another office, wasnt comfortable at all. I needed to get a second opinion and was referred by a friend to Capital Vision Center. I am now looking through the correct lenses and grateful to Dr. Weber for his expertise and patience during my exam to find the best prescription for my vision needs. Capital Vision is my new eye care facility!
Very friendly and professional staff, clean facility, doctor reviewed all eye information clearly - great selection of eye glasses - would definitely recommend! I loved working with Stacy when selecting my glasses. She wanted to make sure I was 100% satisfied with my purchase!
They were so nice and welcoming. I was out sick and couldn’t pick up my glasses. They held them for me and when I came in to pick them up the first thing they asked was if I was feeling better! So nice. 100% recommend!
I recently switched optometrists and decided on Capital Vision Center based on the positive feedback Id heard from family and friends in the area. Im very happy I took their advice - Capital Vision Center exceeded my expectations! The office is incredibly organized and the staff is very friendly. Dr. Weber took the time to walk me through the process and answer all of my questions. He explained what he was looking for, how my eyes differ from others, and best practices for eye care. I really cant recommend Capital Vision Center enough and encourage anyone looking for a new optometrist to check it out!
I really like all of the staff at Capital Vision Center. The facility is very clean and spacious.
Let me start by saying that I hate shopping for glasses. I have a petite but round face and Im very pale. So, most colors, shapes and sizes dont go well with my face. It has been four years since my last exam and glasses shopping experience and it wasnt a good experience the last time at another place.This was my first, but not my last time going to Capital Vision Center. The BEST customer service experience I have EVER had (and I work in customer service so I can be pretty judgemental.) Janel, Stacy and Megan were all amazing individuals.Janel was kind and welcoming from beginning to end. Stacy knows what shes talking about! She gave me her professional and personal opinions. She was honest with me and spent a lot of time helping me find the right glasses for my weird face. Megan has so much personality and an amazing laugh!The exam was easy and informative. He spent a lot of time walking me through what he was looking at in my boring, healthy eyes. He made me feel comfortable and made me laugh.The whole team was really amazing. The kind of people you want to immediately make your friends. I left feeling good about my entire experience. At one point we were all sharing our dog pics. These are the kind of people you want to go to, especially if you have a weird face. 😉 I have never been treated better.And for those of you worried about Covid, they all wear masks. All glasses that are touched or tried on are sanitized before going back out. Great selection of frames. They spray the chairs youve been in, wipe down the equipment, etc.
In July, I went to Capital Vision Center for my annual eye exam. I met with Dr. Baylus and had the staff conduct the typical screenings. Much to my surprise, they identified a serious eye condition and referred me to a specialist. Without this diagnosis, my eyes could have been permanently damaged. After being treated, I returned to CVC to have my eyes re-checked and pick out prescription glasses. I was fortunate to be greeted by one of the opticians, Stacy. She has such a great personality and an easy-going demeanor, she made me feel at home. Choosing frames is not an easy task for me. I am always looking for feedback from the opticians and Stacy was candid and direct. I LOVED THAT! Eyeglasses are an investment (Hint: be prepared for that) and you want to get them right. The decision is always your own; however, when you are vacillating over frames, it is helpful to get another opinion.I am very grateful for their diagnosis and Im quite satisfied with the professionalism of the entire staff!
Very helpful staff. Stacey is wicked awesome and wicked funny.
I’ve been coming here for about 13 years and will travel the 30 minutes from manchester to continue going! The staff is always so friendly and welcoming. It’s so nice to be greeted by such lovely people, it’s almost as if you’re visiting old friends. I also always appreciate the doctors answering all of my questions and explaining everything is such great detail for me. Highly recommend!
Support local business!Had a great experience with your establishment and am telling anyone who will listen to come see you if they need their vision checked or perhaps want to change their lenses.Thank you Dr. Baylus & Stacey
Office staff members are always pleasant and willing to help with insurance questions. Dr. Baylis is who I see and I enjoy his thorough explanation of all details about my eye health and he shares my records with me. I appreciate being able to watch the notes he is making about my visit and he’s always willing to answer any questions.
Best eye doctors anywhere. I have a difficult contact lens prescription. I had gone to three different doctors in the Lakes Region and none of them could get it right. I found Capital Vision and they got it right the first time they saw me.
I had the best of care and the best Doctor to help me with my problem! ****
2018 was my first exam with Capital Vision. It was the best comprehensive exam I have ever had. The doctor and staff were great. Now 2021 I still got the same great care and service.
Easy to schedule, front desk very nice, doctor gave a lot of info and optics team not pushing sales.
I have been a patient of Capital Vision Center for more than 10 years and I can say that without a doubt, the Doctors and Staff are the very best! I live 45 minutes away and the drive it worth it. The attention to detail, courtesy and professionalism is second to none. I highly recommend Capital Vision
Very friendly place. I’ve been going there for a very long time always treated me great. I have special eyes and they got me seeing better than 2020. The team there are very professional love this place.
Needed to purchase new glasses after cataract surgery. Very friendly staff, large selection of glasses. Enjoyed every minute of it!
Amazing experience. Dr. Tyler Weber and his staff were very knowledgeable, professional and friendly. This was my first visit and I was fitted for contact lenses. Dr. Weber and his staff were extremely patient and helpful in the process / teaching me put in & take out the lenses. I was very impressed with their technology and it was an extremely seamless process from start to finish. Highly recommend Capital Vision Center!
I had an issue arise that Capital Vision Center was able to fit me in for a quick office visit. Staff was friendly, accommodating of my schedule and helpful
I have had nothing but good experiences with Capital Vision Center for over 20 years. I frequently recommend the clinic and services to family and friends and get nothing but good reviews back. Dr. Weber and Dr. Baylus are always happy and fun. The staff at Capital Vision Center are always professional as well.
First time patient - loved the doc, the tech and the optician. They were thorough without overkill, answered my questions and very personable. So happy to not have to drive 40 minutes to my appointment.
Had my annual eye exam yesterday with Dr. Brian Weber. I have been going to Capital Vision for a number of years and Dr Weber and staff have always been very thorough, professional and most of all a very compassionate and caring Vision Center. I have trusted my eye care needs to them and have always been more than satisfied and highly recommend them.
Dr. Tyler Webber is just as phenomenal as his father. The Manager, Erica, in the show room has more than a knack for finding glasses to fit your face perfectly. Even with a mask covering on, she nailed the frames she picked out for me. First ones I tried on to. Took less than 5 min to find frames!
Awesome People! No waiting for the appointment! No Pressure from anyone! great selections!
I love this place They have fantastic eye doctors and wonderful staff and amazing ladies that help fit you with glasses if you decide that’s where you wanna get them I would not go any other place
I recently had my first appointment at Capital Vision Center with Dr. Tyler Weber. Everyone I interacted with was extremely friendly, and Dr. Weber was very knowledgeable; I had many questions about my ocular health and my potential benefits from lasik eye correction surgery. I will definitely be coming back!
Very friendly service. Dr. Baylus took some time to explain eye health and thoroughly went over all the test results. I would recommend them to anyone.
Very disappointed with service. At first they were very helpful but failed to explain the type of glasses they were putting me into and since I had never had this type before I did not know what to expect. If they had properly counseled me I would never have ordered the lenses they recommended. There were so many issues with the glasses that they would not work for me at all. Come to find out they were the most expensive type and not much was covered by my insurance. When I picked them up I expressed an issue right away and they said try it out for a few weeks and if there were still issues to bring them back. I did but come to find out they could alter them to a reader only but I would not get back any money from my original purchase. When I indicated that I did not want them at all then they indicated that I would only get a 50% refund as a restocking fee which meant I either paid over $550 for readers or $275 for nothing. Poor service and I will never use this company again.
Melissa, the Optical Tech, and Dr. Baylus, were friendly, thorough and explained every procedure.
Capital Vision Center is excellent. The experience was easy and education.
Always greeted warmly, exam informative. Love being able to go here for eye care.
Dr. Bayless is very thorough and takes the time to explain all the diagnostics that was done.
Great Dr.s and fantastic staff. Wendy in optical was and is always personable, friendly and willing to answer all my questions. Been going here for years.
Had such a great experience here. Quick, efficient, thorough and friendly.
Erica and the whole team were awesome while trying to get fitted for the correct pair of sunglasses. They went over and above!!!
Capital vision center is wonderful. Their process is streamlined and the doctors are very friendly. I have had Dr. Baylus for 10 years now and has always been great.
Ive been going to Capital Vision for years the staff is very friendly and the doctors are great.
Everyone at CVC is extremely pleasant and definitely take very good care of your eyes
On time, highly competent staff, very well-managed safety protocol, easy parking, state-of-the-art equipment, and they took the time to explain carefully and completely what the exam indicated.
I was seen in a prompt amount of time. Everyone was very pleasant and I am very happy that I switched to Capital Vision Center.
Ordered new lenses today from Erica - she was OUTSTANDING and answered all questions. Great experience - thank you for good service, much appreciated.
I was so very glad I went. Their professionalism and friendliness was wonderful. My eye exam was explained showing me in detail my eye tests. No push to buy glasses. I will be going back next year.
Personal, professional service. My family has been going here for years and we have been happy with the services provided.
The entire team here is great, and Dr. Baylus is very thorough. I like that he takes the time to explain changes and progression. I would highly recommend for eye care.
Always prompt and professional service. Staff go above and beyond to help customers. Very friendly and welcoming, and superb care and cleanliness during the COVID pandemic. Thanks to everyone for your care.
The people are super sweet and the eye doctor is very funny and makes you feel comfortable and explains everything to you so you know what is happening with your eyes.
Went to Capital Vision Center for an emergency issue in November. Dr. Weber and his staff were very thorough and helpful in explaining what my issue was and what the process would be, as well as what would/could happen in the near future. This past week had a follow-up appointment and again the staff and Dr. Weber were very professional, informative, and friendly. Great people!
The Staff is very friendly and attentive to your needs. They want to make sure you are happy with your glasses.
Amazing experience, couldn’t recommend Capital Vision Center more.
The staff is always friendly and knowledgeable. Dr.Weber does a great job explaining what he is doing .
An exceptional experience! From check-in to check-out, Dr. Weber and his staff were incredibly friendly, professional and kept me well educated along every step of my eye exam. I highly recommend Capital Vision Center!
Today, I arrived early to my first appointment as a new patient of Dr. Webber’s. I was greeted with the regular Covid measures, a temperature reading of the forehead and forced to sanitize my hands by Janelle. She then asked if I filled out the new patient paperwork and I let her know the woman who confirmed my appointment told me to come early tofill it out. She then asked if I had my medicalInsurance card. I was confused and asked her if she meant my vision insurance, and I had given that information to the woman on the phone who confirmed my appointment. I explained she took my social security number and my date of birth to pull myvision insurance information over the phone for the appointment. Janelle said no that she needed my medical insurance card. I asked her why she would need that information if they already have my vision insurance. She said it was “required” I proceeded with giving over my medical card. Then after I filled out my new patient paperwork, Janelle took me into a room with a big fancy machine that I have only ever seen at a macular and retina specialist office. This big fancy machine takes pictures of the back of your eyes. Janelle explained that this is why she needed my medical insurance card because vision insurance doesn’t cover these expensive pictures only medical insurance does and therefore I would be paying an out of pocket cost for these pictures. I said well I don’t want to do that. I just want a regular yearly eye appointment for contacts and glasses. I explained to her that I am upset, that I was never told this over the phone, and that I was getting ready to leave because I was so stressed out about it. She said she will go ask Dr. Webber if I “had” to use the machine. She came back and said that I cannot be forced to do it however, if I didn’t pay the out of pocket cost and use my medical insurance for the pictures that I would have to get my eyes dialed. I was really annoyed at this point, and I told her that’s not happening that I drove myself there and I was leaving. I grabbed my jacket and left. I have been wearing glasses and getting my eyes checked since I was 6 years old. I’m 32 years old now and I have never had this terrible of an experience at an optometrist office. I’ve actually have never walked out of any service office in my entire life, but I guess there’s a first for everything. I will not be going back to this office it’s clear they are looking to run your insurance to make as much as they can from their patients. They bought a big fancy machine and since vision insurance will not cover this they will be sure to get it from your medical insurance and make you pay out of pocket for something that’s not even necessary for a yearly exam. This was all before ever even meeting or seeing Dr. Webber. No one has called to apologize or ask what had happened or why I had left. It seems a little suspicious to me. I wouldn’t give them your business.
Always a good experience
I needed an eye appointment and got right in and the staff are super nice. The optometrists on staff are very knowledgeable and communicate well. I had to do several fittings to find the right contacts (first time for me!) but they were patient and took the time needed (over a couple visits) to get something that worked for me. I am pleased to use their services and recommend you give them a try!
Always great, wont go anywhere else
Nice staff. Clean with updated eye care.
The staff at Capital vision is pretty extraordinary everybody there is paying attention to what youre doing theyre very sharp the doctor was on top of all the information that I needed to learn more about my eyes and if I could put in a special note for this one woman Erica I cant remember her name but Erica D basically shes looks like Wonder woman shes amazing and the whole staff is just incredible so please go there and figure out checked out because its well worth it Steve D
Dr. Weber and his staff were able to get me a last-minute appointment (during the holiday season no less) and they were great to work with. Everyone was friendly, accommodating and made my visit very enjoyable. Id highly recommend this talented crew.
Dr. Webber is so patient and understanding. The office staff are wonderful
Very clean, organized and friendly environment. Overall an excellent experience!!
Dr. Baylus is friendly and knowledgeable and keeps you completely informed on what is happening. I fully trust them with my eye care.
Fantastic team of professionals here. I would recommend coming here for friendly and quick service.
ATTENTIVE AND NICE. NICE PRODUCT LINES
Melissa is amazing and so is Dr. Baylus! Im not a fan of going to the eye Dr.. but they both are SO good with me, and help ease my nerves. I wont go anywhere else.
Lovely place. Definetly will come back every year! Thank you for keeping us safe with all the enhanced precautions.
I would recommend this office for anyone looking for a friendly and compassionate practice for any eye issues. Great service!
Always helpful, professional staff and top notch Optometrists! And I have recommended you to family and friends!
Been a customer for 4 years, they are very professional and helpful.
Very well managed, quick and courteous response, very helpful staff
I recently saw Dr. Weber and it was a great experience. He was very thorough and answered all my questions. They have all the modern tools that help provide a great service. The entire staff was very nice and helpful. I’d strongly recommend capital vision center
Everyone is so knowledgeable and kind. Would highly recommend to anyone.
Nice staff. Very easy to deal with.
They always take such great care of their patients.
Friendly and informed Staff. Great service every time!
Very well organized and thorough in there work.
Always an easy and pleasant visit! There is always a courteous staff every time I walk in & always willing to help with whatever I need. The Doctors are both personable and professional and make things easy to understand.
You will not find a better place for your eyes. Very accommodating!
Great selection of frames, attentive and pleasant staff, good optometrists and they accept several insurances. The only real downside is their pricing seems a bit high.
Warm friendly staff, efficient flow in the office
I have been a patient here and always have a great experience! One shout out recently to Erica for going way above and beyond! I couldnt find my Maui Jim sunglasses and was due to leave for vacation in 2 days. I wanted the particular ones I had but they did not have them in stock. I sadly hung up and started calling around. A few minutes later Erica called me back and told me she had reached out to the rep and they were going to drop them off at the office for me!!!! Many many kudos to Erica for going above and beyond!