Incredible service. So happy with the fix to my receiver and the customer service that I was given when I went in. I will now be a lifelong customer.

THE place to go is your looking for good used stereo equipment or have any units that need servicing, especially high end equipment.

These guys did an awesome job with my old Technics SL-1950! I brought it for an issue with records skipping, they quickly diagnosed that it was actually a problem with the automatic queue system. They were super helpful and quick, and explained their work to me. Very knowledgeable, I highly recommend Northern Audio Service for any of your stereo needs!

Excellent and friendly service, I was in and out with my turntable fixed up in about five minutes. Thank you so much!The parting dad joke was icing on the cake 😂

Friendly staff and fair prices.

Awesome service. They fixed my NAD amp in two days and returned it to me. Friendly staff, this is the kind of small business everyone should love supporting!

After devastating damage to my turntable I thought it was done for. These kind and friendly folks fixed it very quickly at an unbelievably reasonable price. I could sense the care that was put into the work and I wouldnt trust anyone else for any future repair needs. Thank you so much.

Took in my Kenwood 6200 receiver and Technics amp for repair. Got my Kenwood back in top notch shape. Was honest enough to tell me my amp was beyond economical repair and should sell it for parts. Will definitely take any other units to them for repair.

Mike was absolutely amazing!! Didnt have a tool to fix an antique transistor radio antenna. Mike took it inside and came back out in less then 3 minutes with it repaired. Wouldnt even take money but accepted my offer for the lunch fund. This guy is rare and this business is phenomenal!!

Mike and the team are just fantastic. Ive been bringing them classic boomboxes for the past year, and every time they bring them back to their original glory. So appreciative for their expertise and stellar customer service. Looking forward to getting the next boomer fixed!

Fixed up my turntable, it had a broken tonearm wire. They also mounted and aligned my new cartridge. Fast service, reasonable prices, I am very satisfied. Highly recommended.

One of the only places I trust to work on my stuff

Northern TV & Vacuum Co. service providers are a talented team of knowledgeable individuals who work together to solve your problems! They have a wide range of services that go beyond TV and vacuum repair. They offer free consultations!

I brought in my Grandpas old turntable and they took care of it like it was their own. Great guys, great shop

Mike was an AMAZING help at Northern Audio Service. He was professional, honest, and QUICK at repairing my receiver. Even though he said they were running a bit behind because of the season and COVID, he was able to look at and repair my receiver in less than one week. He exceeded my expectations. He also has a few funny jokes if you ever get to interact with him. :)

All I can say is wow. Brought my hurtin 1981 Pioneer SK-900 boombox to these guys and they made it sing like an angel!! Really skilled technicians and such nice customer service. Thank you very much.

Super helpful and friendly! Genuine old school service.

Why did he just hung up the phone on me when Im trying to ask questions about their business. INCREDIBLY RUDE!I said who I was and that I was calling on a recorded line because I was calling from work and the next thing I know you hung up. It would be more respectful if you own up to your lack of respect when people are calling to get info on what you do there.

Mike was great very helpful

Mike can fix anything !!! Great place.

Mike and all the guys are a great bunch. They took care of my wiring issues on my Radio Bike and had it done in just a couple hours. Thanks again guys.

Fixed my vintage speaker right the first time, quickly and cost was reasonable, less than what I expected

Thought my turn table needed to be repaired, turns out it was just the record itself. They gave me useful information about how to use it correctly, calibrated it, as well as upgraded my needle. Excellent service. -HB

Need service on tv, radio, stereo or electronic a...this is THE place to go. Excellent !!!

Great service and so many nostalgic toys!

Friendly environment the owner he was really nice experience have a lot of older equipment in the air from the thirties and forties in the sixties just a good experienced a great place to visit

Thank you, Mike / Northern Audio Service. This place is the best. Ive been taking video tapes here for years for converting to digital. Wonderful customer service. Fast, great quality, efficient. So glad this place exists.

Repaired my turntable quickly and for a reasonable price. Staff is super friendly. Definitely will be back for more repairs and maintenance

Mike is the best!

The very best place to go for anything hifi audio related, I wish I could give them 10 stars, I can drop off my turntable to be serviced with confidence it will sound better when I pick it up then when I dropped it off, big thumbs up for the whole staff, great people

Very friendly and helpful. Fixed my old turntable years ago and was willing to give me advice over the phone on a different issue.

They are awesome people very knowledgeable in what they do thank you Northetn TV

I purchased a small record player from Northern Audio Service and couldnt be happier. The staff were extremely friendly, very knowledgeable, and even offered to demo the record player for me. They are more than fair with their prices and provide you with the kind of personal customer service you often miss out on when shopping online. Highly recommended to all!

Super helpful!

Great service!!! They have beautiful antique record cabinets!! They were very friendly! We have a turntable and anytime we need anything, we will know where to go!!!!

Very quick and friendly service, highly recommended Nothern Audio!

Great great place to go to for service on your older stereo equipment!

The service was fast. One of the techs, I met greeted me friendly and I was able to be comfortable right off that initial point. Actually, I was so impressed, I wanted to find something broken so that I can come back. Lol

Great Service! Just got back my Detrola 2811 and I couldnt be happier.

I took a 92 year old radio in because I could not get it to work.They were able to find the problem and fix it.The communication was great.I have been going to Northern for 46 years and have never been disappointed..

Northern TV & Vacuum did a fantastic job on my vintage Zenith radio. The radio operates better than the original factory specifications that date back to the mid to late 1940s. I highly recommend this company to take care of your vintage radio and any other audio & video components that you have. Ill be back to service my full console 1950s radio & turntable. Thank you to the staff and technicians of Northern TV & Vacuum!!

Not too many places that do this kind of work anymore. Awesome place.

These guys really know their stuff. Very helpful and its clear they love what they do in the quality of workmanship and service they provide

Serviced my old Dual turntable and McIntosh amplifier. Very down to earth to work with and fair pricing. Great inventory to look at and shop.

I’ve had multiple repairs and restorations done by Northern. They are fair, professional, and thorough. The best in the area.

Not a fan of Northern T.V. Ive had multiple bad experiences with this repair shop. The first time I declined their repair after paying their hefty diagnostic fee. I should have never gone back with a second item, because it turned out worse. I dont think they are dis-honest...but in my case they failed to repair my item despite assuring me that I was good to go . They over-promised and under delivered. My repair turned into a bad investment. They were unapologetic and kind of rude to me when I questioned the big labor charge...especially since the item did not work properly as promised. They dont have to worry...Ill never be back

Heres a rare gem- an old-school repair shop that also fixes the latest technology. Whether you have a tube radio from the 1930s, a mid-60s stereo console, a vacuum cleaner from the 90s or a brand-new flat screen television, the people at Northern can help you out. Complete overhauls or small repairs, as well as items for the do-it-yourself people, like new line cords and components. They also have a number of interesting displays, old radios, and more modern audio equipment, including turntables, that have been completely refurbished and are available for purchase.The best thing about Northern, though, is the service with a smile. Theyre friendly and treat you like family. Thats something that will never go out of style.

Very knowledgable and even more friendly. Was able to help me, a novice, with my turn table repair. With plenty of advice and tips and tricks. Would definitely recommend to friends and family.

My Nikko receiver and Marantz turntable work like new!

Excellent service! Very professional staff. I strongly recomend it.

Known about this place since the early 70s/t il this day, firsttime a zenith combo console repaired by phone.early70s. Then a radio, car radio, 40s rca radio by phone, tv, tv, receiver, amp, cb, vacuum, bought a used tv/receiver/vac also. Never had problems. My brother-in-law told me about this place in the 70s said they were ok good place to do business.

I talked to the owner he was very nice I will be doing business with him

Ive had a few Marantz receivers repaired by these guys and the work was exceptional. They are not cheap but were not talking about a oil change. They take the time and go through your component and do a GREAT job. Theres not too many places left that can work on these old jewels.

In June of 2013 I took a recent eBay purchase of a Nakamichi PA-7 and PA-1 amplifier to Northern TV & Vacuum. I asked for the PA-7 to be serviced so that I didnt need to worry about it for 20 years. They replaced all the small capacitors (not the power supply caps) for $650. At the time, I thought that was steep, but now I see other quotes that high for those repairs. And Im very happy that I had the work done. It has fantastic sound and has given me no issues in the 4-1/2 years since. They found a burnt circuit board on the PA-1 and replaced the capacitors for $250. Both amps are in daily use for hi-fi listening and audio-visual. Very satisfied with their work. And Mike is always quick in his email responses and provides good advice as to whether it is cost effective to have them repair, or go to the factory service center, or replace the unit. They are my first choice for vintage audio repair.

You want your audio fixed right take it to the pros period end of conversation.

Very friendly staff. Experienced technicians. They repaired my turntable after another shop messed it up. Everything sounds absolutely beautiful now. Thank you!

OMG! This shop is absolutely amazing. They restored a 1970’s Sears Consule for me and I have never been more pleased with a purchase. This sounds absolutely amazing. Thank you very much. You could have charged me twice as much and I would still be thrilled!

Superb expertise on the craft of circuitry/ electronics, friendly and cooperative technicians! Strongly-recommended

Great place to get your old turntable fixed up. I had my Grandpas 1970s BSR Fisher fixed up and it works great now. Staff is friendly and very knowledgeable.

What a wonderful little shop. Mike offered to stay late so I could pick up some lamps for my Marantz on a Friday evening (Thanks!) Very nice people, quality parts. Support Mom and Pop shops!

I really wanted to rate them higher but after I had them check, clean, lube and calibrate a 1977 TEAC 3300 Reel to Reel Tape Deck I couldnt. When I dropped it off I explained how the tape decks rubber capstan pinch roller wasnt properly engaging when you push Play. Was told that would addressed during the procedure, and also said it was fixed when I picked it up, but sadly the pinch roller still doesnt engage. Its just bound up with old grease and corrosion. Im planning on fixing it myself.My response to Northerns response: Yes that is correct I was given a full restoration quote. But as you stated when I came to pick up the unit it was in good shape and working correctly. And you didnt recommend that. Since is wasnt possible to power up and test it at that time I took your word. Doing a full service is certainly an option. But all that it needed was the capstan pinch roller serviced which would be about an hour long job. So if you had told me that the roller still wasnt working (despite me asking for it to be fixed when I dropped it off) we could have discussed this relatively simple fix, and what it would have cost.

Absolutely horrendous service. Mike is rude and arrogant. Quality of workmanship is poor. Extremely high priced. Worst interaction with anyone in the audio business.

Bumped a turntable and had constant trouble with it since. Northern TV & Vacuum repaired it within 2 days and it now works flawlessly. Would recommend to anyone needing a turntable repair

I highly recommend having audio equipment repaired at Northern TV and Vacuum.Mike is very professional and uses the best technicians around. if any problems crop up, he will get them resolved to my satisfaction. I trust his shop with my most prized audio components.They do very good work.Stephen H. Darden

I got Ripped Off at Northern TV!!. A real Screw Job..... I was naive and gullible, im sure. I trusted the gentleman at the counter that he would make everything alright with my daughters turntable. I felt confident that they could do some simple maintenance to her turntable with minimal expense. So i turned over my Credit card for him to swipe $70 for a diagnostic fee, and he reassured me that it shouldnt run much over, so i agreed and trusted him with my wishes that i didnt want to spend more than $100 on this, i thought i made it clear to him. I left feeling warm and fuzzy until i got a call the next day that it will run $358 to replace some tonearm motor rebuild and new belt. I flatly declined and said No thanks guys as its an inexpensive turntable and wanted my $70 deposit back. They refused to offer me any of my deposit and politely said that goes to the technician for his time. So now im out $70 bucks and have nothing to show for it. Thanks guys for taking money from a working womans family and providing nothin of value in return.

I called with a question about my work computer monitor not working and they suggested that a repair might not be worth the cost (I work for a nonprofit), but to try unplugging it for the weekend. They took the time to trouble shoot with me over the phone all the possible issues, but said to just try leaving the screen unplugged for a few days. Back to work on Monday and it works!! Thank you for your wonderful, free advice!

Mike talks a good line but EVERY vintage stereo receiver he has worked on for me has had to go back for further repairs. One unit went back at least 4 times. Avoid this service center for stereo repairs. I have spent thousands at this place only to have to take it someplace else to be re-repaired.

I took my dyson vacuum in for repair and cleaning ..they replaced parts, paid them 140$.Vacuum still didnt work correctly..I am now having it fix properly, with additional costs, at another location.Nice people, but cant recommend them for repair work.

I dropped off 2 units. They asked for 100 dollars.Regurgitated the info I told them when I dropped off equipment. Put on an estimate, deemed them, uneconomical to repair and kept my money. Claimed the tested biases and tube strengths, but when I asked what those numbers were, “oh we can’t provide you those”.Said they would provide a list of repair parts (did not do, even though they said they had ID’d from catalog) they provided a name of a transformer winding serviceAsked them to ID the tube compliment three pre tubes (didn’t do that) but they did tell me the tubes that I told them that the amp used.I asked for my money backI’m sure they were busy over the holidays...So was I.I’m really happy to see the customers that were able to have a good experience with them. But I should have looked these guys up before I took anything there.

I have taken 2 units to this business for repair. I was over charged, and the units were not repaired in a satisfactory manner. I am not impressed. I was charged 400.00 for one unit to have a motor rebuilt, had to take it another person, and was charged 200.00 more, with pictures of what was not done......I took a larger unit to them, paid over 900.00, and it still does not work satisfactorily. I will end up paying 3-500.00 more dollars to repair is correctly, it is now in another shop . I am not impressed, and would NEVER take another unit to them. They are over priced, and only repair the units that cost the the least, and cost them the least amount of time. The were not repaired to factory specs.

Im not typically one to post reviews about businesses, but I just cant help myself this time. I took my Magnavox Astrosonic Console Stereo to the store to be repaired on Monday. On Tuesday they called me and gave me an estimate on the cost of the repair and said it would take about 2-3 weeks. 24 hours later they called to tell me that it was ready to pick up.When I arrived at the store, they greeted me with a smile and walked me through everything they had done to the stereo, basically having fully restored it to the way it was when it left the manufacturer. It works beautifully now and I couldnt be happier with the service this store provided. They were honest, courteous, and took the time to fully explain things and answer all of my questions.I would recommend this business to anyone that needs a vintage console repaired or restored without hesitation.

Great job on my receiver

My grandmother gave me a turntable a few years ago when i was in middle school. It was our families turntable since the 60/70s and it means a lot to me that i have this turntable that has been in our family for so many years. Not long after i got it (i have since graduated high school so this review is a few years overdue) I took it to Northern because ever local record shop swore that they were the best. So I took it there and I explained my problem to them and they gave me a price estimate. Well then they called me a week later and told me what that they had to order a part and then fix it and was that okay. Again, I was in middle school so they should have called my father who was an adult. Their explanation of the problem and the cost was shaky and so I agreed because in my mind, i wanted my turntable back and trusted these guys who had been called experts. So it comes time to pick it up and we get the new price. The initial extomate was around $170, which was enough to buy a working new/used turntable. The final price was around $350! These experts took advantage of someone who clearly did not have that kind of money sitting around somewhere. I had to borrow most of it from my father and pay him back later. The guys saw an opertunity to swindle and they took it.To cap it all off, I always suspected that the problem (which was the speed) hadnt been properly fixed, come to find out after getting bent over and screwed, it wasnt. The player plays too fast at the 33 1/3 speed. I wish I had been smarter then. Do not give them your business.

I just called up here looking for a repair on my 70 inch Vizio. Sadly the failing LED lights are only repairable by the manufacturer. However he providing me with great knowledge on the topic and guidance. Nice staff!

Great repair shop. Quality service and the work to back it. Mike was very nice and amiable. Definitely a gem of a shop.

Great place to get stereo equipment repaired. Mike is very helpful & nice.

Not the same place it used to be. Their diagnostic fees and labor rates have become So Unreasonable to the point where the repair estimate is far more than what the audio equipment is worth. So they just pocket the $70 Diag fee knowing its not worth fixing & customer declining and they could have been more up front from the get go on what it realistically will cost to fix. Theve seen enough of the same equipment with the same consistent problems to know what potentially it will cost. Im just sorry they use thier $70 diag fees as a revenue maker for the store (Win-Win) for them instead of giving ol fashioned friendly estimates- so the customer can have some idea of what it will cost to fix instead of spending $70 for 5 minutes to have a tech look at it and sadly they know its not worth fixing. Are they Crooks or just smart business people?

They were prompt and courteous, and were able to make the repairs I needed.

I was referred by the guys at Found Sound in Ferndale; I went in for parts and advice for a vintage turntable and could not be happier with the service. Great stuff. Total thumbs up.

Fantastic shop. Need more businesses like this.

Excellent and knowledgeable service. also, very kind people. would go back anytime

Great business. Great service. Experts. Thanks, Mike!

Follow Up to Owners Ridiculous Response: First of all, I didnt wait in the shop on the second repair - it took them another 2+ weeks to repair it after having it for over a month the first time. I have the receipt and the pick-up dates to prove that.Secondly, yes, the unit is over 50 years old - thats why I drove 50 miles round trip to take it them - because they claimed to be experts in the field of repairing vintage audio equipment. The fact that Mike, the owner, told me to go buy another stereo instead of offering to stand behind his work speaks to his confidence and their ability to repair these units correctly. Mike likes to throw around dates regarding warranties but the fact is the unit never worked properly AGAIN after the second repair attempt. When I contacted him again in the Fall to address it his response was use your finger to get the turntable going. After $411 and two repair attempts - use my finger?? The only reason I didnt bring it back again in the fall was due to the distance from my home and because he reiterated that it wasnt under warranty. At that point, I could at least, get the thing going albeit not what one should expect after paying $411.So...ask yourself? Do you really want to go to a place that is going to charge you a ridiculous amount of money for a repair only to have them tell you after 90 days - sorry, you are out of warranty? If they feel that their work is only good enough to last 90 days then maybe they should reconsider presenting themselves as experts in their field.The car analogy is ridiculous. Generally, if someone goes into a repair facility with a symptom they rely on the experts to properly diagnose the symptom and repair it. I didnt tell him how to repair the stereo - I told him what the issue was and I relied on his supposed expertise (which is not so expert) to repair it accordingly. Again, this has been the exact same problem each time and it hasnt been repaired correctly...yet he wants to continue to charge me. Its not as if I went in for a repair to the turntable and then expected him to repair the speaker or the radio or something unrelated for free. THIS IS THE EXACT SAME ISSUE - ALL 3 TIMES.Mike likes analogies, so heres one: I just had my furnace repaired yesterday. The furnace tech said he thinks he fixed and replaced the correct part. However, he said if that wasnt the correct fix they would come out again, refund me for the part, and try something else at no additional service fee. Thats how proper and respectable service repairs work. You just dont start throwing in parts and doing things if you dont know what you are doing and continue to charge the customer each time.The only reason these guys stay in business is because there are very few people that still have the skill sets to fix audio equipment. Thats why they can hold you over a barrel, charge ridiculous rates and not stand behind their labor.Finally, the accusation of threats is ridiculous. The owner didnt like the fact that I pushed back on his refusal to stand by his service (if he is so thin-skinned he shouldnt be in the service industry). Either that or he is so tired of people complaining about his service he has little tolerance for it anymore (see other reviews). My threat was that I told him if he wasnt going to honor his work then there are other ways to handle this i.e this review, Yelp, other online reviews, small claims court, etc.********Brought HiFi in for repair to record player. Broke again in less than 90 days. Took it back in again for repair. Broke again. Contacted owner, Mike, and he told me my warranty was up. When I pushed him on the fact that this was the third time in less than 9 months he told me to go a buy a new one and not to bring it back in to him because I was challenging the integrity of his business. These people are nice and friendly at first until you challenge them on their work. Yes, they have been doing it a long time so they should know how to repair it right the first time. I would avoid going here.

Very helpful and professional service!

Guys there are friendly and knowledgeable and most importantly their prices are fair.

They are right next door to our church and I have to tell you - they are the most kind an hospitable people you will ever work with. I would recommend them to anyone.

Fixed my radio, charged a fair price. Yup.

As always, honest,good prices and fun to talk with Mike

Its been a while since my vintage reciever was serviced there, but am reminded recently that I didnt get what I expected for as much as it had cost. I could have probably went back with it but who has time for do-overs when it should just get done right the first time.

They answered my call while 4 other companies did not even answer there phone

Great service, Mike takes great care in getting it right the first time, hes been working on my McIntosh for years, even at his old location.Dennis

Great people who are really good at what they do and locally owned.

Bunch of great guys,fair and honest,experts in older electronics

Super friendly, affordable, and a reasonable turn around time.

Not TV anymore but everything in there is super cool and old style

Good service

Awesome guys !

Not a audio component out there that these professionals can’t repair

Great work

Always the best service!