I purchased a Violin several months before. I wasn’t happy with it each time I came to the violin shop they always try to upsell me to another violin. I finally told them that I wasn’t happy with my violin and I needed I would like a refund. They denied my refund and unfortunately they started arguing within themselves pushing and slapping each other. Finally they told me to get out of the violin shop. I left feeling extremely mortified. I can’t believe they are running a business where they’re treating their clients who paid hard earned money for violins and can’t even get a refund. I spent over $3000 at their shop. Very disappointed in their lack of professionalism. Seriously do not recommend anyone going there.

I have been trying to call on Wednesday to get my sons child repaired( our school district has no school on Wednesday), but they haven’t been able to return any of my calls at 1 pm. This is not good service

Very nice shop. I went there for cello bow rehair and evaluation. Very professional and the luthiers seem experienced and knowledgable.

Its an amazing place to buy your instruments and supplies needed for your instrument, i play viola and I highly recommend going here the employees are very kind aswell!

Amazingly good quality intrusments and very nice people work there.

We’ve been trying to contact the business but we couldn’t so we decided to go up to the actual business. I have been trying to return an instrument. Gone until further notice, I understand we have the whole pandemic thing going on, but at least give us a call back. we have our own problems as well.

I went in on 7/26 to preview the options for my son and his upcoming school year. I found all three of the employees there very helpful and kind. Although we havent finalized our decision yet prior the the start of the school year, I know just where to come when were ready. Looking forward to seeing them again in the next month.

Ive had a wonderful experience with Mandarin Strings. I have purchased 2 instruments from them. The employees are so efficient, informative, and kind hearted. The prices, maintenance plan, and option to upgrade was very reasonable. Low monthly payments with zero interest worked out great for our family. Im so happy I chose them.

Hi, I know we have a lot going on. Ive been leaving messages for week and I cant get anyone to call me back. Why is there no other way to get in touch with them

Mandarin Strings came highly recommended. However, when we went to return the instrument, we were met with extreme rudeness. I will never rent from this business again.

They were very helpful and have good deals on the monthly rent. Their service is amazing and the instrument was in great condition.

This place is the best music store in Atlanta believe me I got my first viola from here the owners we’re really nice Charles and ying they were so helpful they have everything you need and it’s honestly a wonderful experience.

Amazing quality and customer service, is the best violin/orchestra store in Atlanta.

First time I went there was a rude Chinese lady who attended us. I then went back hoping she wasnt here and she wasnt, there was a nice lady and thats who I bought the instrument with. BUT NOW IVE BEEN WITH MY INSTRUMENT ALMOST A YEAR AND IT KEEPS MAKING A BUZZING SOUND, HATE IT !!

They are very kind

Perrrrfect