I recently purchased a brand new Toyota Camry and had great customer service. I Brough an offer I had online from Capital One Auto Finance to the dealer, and they took great care of me showing the vehicle I had originally found online, and also being extremely helpful along the way. I had the pleasure to work with Lurgy Ramos on my transaction and she was a rockstar.I look forward to a long term relationship with this dealer, and many more purchases in the future.Thank you!

This is a wonderful place to buy your next car. They made every step of the process easy and seamless. Highly recommended!

I had the pleasure of buying my Toyota Tundra at Woburn Toyota! Barry Caine made my experience wonderful! Barry was (and is) kind, honest, and jovial on the job. Barry is everything you want your car salesman to be! I must also point out that Barry worked with us to get the deal done at a price that was affordable! If a manager is reading this you should be proud of Barry Caine, a five star employee and person. -Wyatt L.

Very poor communication, engineered to scam customers in purchasing vehicles beyond their capabilities to even afford them...Customer service is a lost art..Highly recommend to shop elsewhere or atleast do you due diligence..

Honestly this is the best group to work with! I was in a tough spot with my car and they got me out of it and into exactly what I wanted/needed at a fair price! Everyone was so kind and genuinely wanted to help. I no longer have to worry about getting to work safely no matter the weather. I can’t say enough great things about Albrecht!

I had high hopes when I bought my car here. They made it seem like they really cared about selling a good car. They went over all sorts of thing that needed repair on it, yet somehow a week later after buying the car, it broke down. It was a pain trying to find a time to pick up the car, as I was told one day it was ready, when it wasn’t. I then emailed them asking about a reimbursement for the part that they did not check. And they told me to email someone, so I did, and a week later I still haven’t heard from them. DO NOT DO BUSINESS HERE. THEY ONLY WANT YOU FOR YOUR MONEY. DONT BOTHER WASTING YOUR TIME WITH THESE PEOPLE

These folks are associated with Infinity of Nashua. I just bought a car from them. I was treated very well with no pressure. The car was fairly priced and they resolved any concerns I had. Computer readings showed no code clearing/tampering. They provided service history and Carfax. They came across extremely honest. I am over 50 with a family of 5 drivers, so I have many car purchases behind me. These folks were very straight forward and honest in my dealings with them. This was easiest dealership I have dealt with. I would buy from them again.

Albrecht Auto Group is disappointing and a scam as whole ! This company can care less about their customer service and service they provide to repairs. I have reached out to management a few times and have yet to receive a response. I took my car in for repair in January and have had to continuously needed to return my car for more repairs. 7 months later my car still isnt running! Do not trust this company!

Albrecht auto was truly one of the most disappointing customer service experiences I have ever had. I’m not just talking about purchasing a car, I’m talking about any meaningful purchase I’ve made in my life. From sales people who truly embody the quintessential “used car salesperson” by promising discounts and walking away during financing, to sales management who would promise swift action to your issues and then never call you back. Albrecht truly let me down at every turn.After leaving the dealership with the car it took more than a week for them to file the paperwork with my insurance company. (It was illegal to drive the car at that point) To build upon that, they didn’t bring the paperwork to the RMV until more than two weeks post purchase.During this delay, whenever I could get someone on the phone I was constantly reassured that it was just “clerical errors” holding up the paperwork. But at one point (more than a week after the contract was signed) their sales rep even went as far as to tell me I needed to drive back to the dealership and re-sign the entire contract.I had to escalate the issue to their vice president in order to get action; without her intervention I’m sure I would still be without a registration.If you are in the market I highly suggest you stay away from this dealership.PS. Their one rockstar was the internet sales rep Nick. Although he was new with the company, he always answered my calls and emails. Thanks Nick.

Very disappointed said would call me when loaner car was available,that was 6 months ago, would not recommend!

They lie and go up on prices I wanted this car I called they said the price just went up

Came down from Maine. Purchased a vehicle in June. Also purchased about $600 in accessories. Accessories weren’t ready when I picked up the car. They said they would send a check within 10 business days. As of 8/13, no check and voice messages go unreturned.

Wow