I had a very positive experience purchasing a vehicle from Woburn Toyota during a very difficult time to be buying a new car with all the pandemic related inventory issues. Chris Ojatabu was my salesman and was great - very thorough, friendly, and was responsive to all my questions and concerns. The finance manager Chuck was also very thorough and friendly and got things taken care of quickly.
Had a great experience at Woburn Toyota. Malcolm helped me and my girlfriend buy her first car. He was so helpful and patient with the process. He answered every question we had and made sure we got the best deal. We are so happy with the car.
During an unexpected time for me needing a new car I worked with Andrew. From the moment communication started in regards to what I was looking for and the budget that I was trying to stay in he was very diligent and attentive to what I needed. I went in on Nov.1st to see a few different vehicles in the inventory and I left the same day purchasing a vehicle. He made the whole experience very easy and the least stressful I have ever dealt with at a dealership!!!! He certainly looks out for his customers best interest!!!! I couldnt be more thankful and appreciative of his service and hard work of getting me a vehicle in such a short notice!!!! Definitely a star employee and would recommend him and the dealership to everyone looking to purchase a vehicle!!!!!!!!
Lurgy Ramos was the absolute best. Very upfront and went to bat for me. I was able to drive off with my 2021 RAV4 the same day. No nonsense, no gimmicks. I definitely recommend Lurgy Ramos for your next purchase 🥳🥳🥳
Tim Clark and Charles Goodwin were an absolute pleasure to work with! They were very patient and knowledgeable in detailing the leasing process with me. They listened to my concerns seriously and helped provide an overall smooth and efficient purchasing experience. I am super lucky to have been able to work with them, and would highly recommend them to anyone looking to purchase or lease a car at Woburn Toyota!
Woburn Toyota absolutely blew my expectations out of the water. Im always skeptical going into dealerships, but Sergio Sazo made me feel very comfortable and was an absolute pleasure to talk to. He was very professional, courteous, and went above and beyond for me. If you do find yourself at Woburn Toyota, ask for Sergio! He is the best.
My mother and I are so happy with our experience! Samantha was amazing and so helpful! She made our first car buying experience a very good one and helped us find the perfect match! The whole team was very friendly and welcoming, especially the sales manager Sergio. He made sure to check in and make sure we were having the best experience. Thank you Woburn Toyota!
Our experience with Toyota of Woburn was amazing and all because of our sales rep, Chris Caruso. We had a unique situation which Chris helped us through with great patience, understanding and knowledge. He brought us through the sometimes rather taxing car buying process with ease and we are very thankful! Thank you Chris for a great experience!
Have bought and brought our cars here. Great service, parts have always been in stock in contrast to other dealerships I have used. Everyone helpful and pleasant.
After going to several dealerships and getting turned down or cars that were junk I went to Woburn Toyota. They had a car that I liked and the the finance guy Hank, I think that was his name, got me approved and close to the payment I was hoping for. Great job, Steff
The car-buying experience at Woburn Toyota was a seamless process from beginning to end. This was made possible by my salesman, Tim Clark, who was genuine and professional throughout the entire process. If you are in the market for a new vehicle, I would strongly encourage you to give Tim and his team a call.
These guys are great! My wife and I worked with Barry and Marc. They both made the process easy. Their relaxed, no pressure approach really made us feel comfortable. They were knowledgeable, informative, and took the time to answer all our questions. Lastly, they were both relatable and able to give real, genuine reasoning to help us with some of the decisions that needed to be made. Woburn Toyota is our go to car dealership. Well be back for our future purchases.
Thanks to Alejandra’s assistance I was able to find exactly what I needed with very little hassle! I know very little about cars and insurance and all things related but she was super knowledgeable and helped me find something that perfectly suited my needs! Thanks a million!
We had an excellent experience working with Tim Clark to purchase a new car at Woburn Toyota! This was not the only dealership we considered when shopping for our new car, but they absolutely had the best inventory and customer service of those we visited. I am very happy we chose Woburn Toyota and would absolutely recommend Tim as a great sales person to work with!
Andres was very attentive and helpful. He made us feel very welcomed and took the edge away from negotiations. He is very knowledgeable with all their vehicles. I cant think of too many sales people that will go above and beyond to make us feel this comfortable. If you go to Woburn Toyota, ask for Andres!
I had a pleasant experience purchasing my new vehicle with Otis Remekie. He provided us a wealth of information in order to make the best decision. I also enjoyed how dedicated Otis was to find a vehicle that fit our needs the most. Our finance manager, Malcolm Leng-King, was also incredibly helpful and very knowledgeable. Overall, both these two individuals made our car-buying process simple and efficient: I highly recommend Woburn Toyota!
Recently purchased a 2021 Hybrid RAV4. Sebastian Fabre was so helpful throughout the purchasing process. I greatly appreciated that Sebastian was informative and supportive without being overbearing. Though the car industry is being affected like everything else in the pandemic, it was nice knowing I wasn’t being gouged in the price/financing of my vehicle. Karl Saleh was very patient as he walked me through the paperwork.
My experience with my Father was a very pleasant one, Woburn Toyota, Sadiq in Sales and Jason In Financial Services took great care of him Thanks so much!! We highly recommend Woburn Toyota
I don’t leave reviews often but I have to say Woburn Toyota has made it so easy and enjoyable to buy a car, especially at a time when the market is so crazy. Andrew was our salesperson and he was great. Alejandra was the finance manager and she answered all of our questions and was very patient. Great atmosphere and thanks for helping us out!
Had a great experience buying my vehicle at woburn toyota. My sales consultant Jesse Martinez was fantastic. He was very knowledgeable and worked very hard to help me find exactly what I was looking for and best fit my needs. Highly recommend this dealership and especially Jesse.
Vinnie is THE BEST! He is wonderful to work with and made our car purchase easy and stress free. Very happy customer and wouldnt shop anywhere else for a vehicle purchase. Chucky in finance was so great to work with too! -he rocks! Thank you to the team at Woburn Toyota!
Viviani was wonderful. She helped us, answered all of our questions and got the work done in no time. Excellent staff member.
Great service center. Fantastic, new clean facility. Honest service advisors, managed well. Competitively priced tires. Knowledgable sales staff. Woburn Toyota has it all!
What a wonderful experience it was at Woburn Toyota! My sales person, Manale Mourjane was a pleasure to work with in getting my new car! She was very communicative and helpful to get the best price for us and made sure we were always in the loop!
The last time I purchased a car was 17 years ago, and so much has changed technologically in the automotive industry since then. All of todays advances were a little overwhelming for an older customer like me. But my youthful salesperson, Samantha, at Woburn Toyota very patiently answered all my questions, educated me on todays vehicles and even took the time to help link my phone to my new vehicles connective services. She was kind, courteous and a true professional who made the car-buying experience quite illuminating for someone like me who had last purchased a vehicle in the dark ages.
I had a wonderful experience at Woburn Toyota. Much better than I expected. The salesman, Tim Clark, wasn’t your typical pushy salesman just trying to take my money. Tim was very patient and answered all my questions about Toyota Corollas that I had. He was very easy to work with. His manager, Marc, was also very kind and helped me make the right decision for me and my family.
My experience with Mr. Phil Filahi and Kiril was excellent, reasonable, hospitable and very respectful. he made me feel comfortable and ensured, even when I wasnt approved the first time he talked and explained everything to me with every detail in a polite way. Thank you
Brian Veras made my experience here a 10/10. Professionalism, enthusiasm and frankness. Exactly what we were looking for in someone to help us buy our family car. Thank you, Brian!
Working with Leon was an absolute pleasure! He is a professional who knows the car business inside and out.The buying process of my Porsche took weeks. The best part is that Leon stayed in touch with me the entire time. He went above and beyond to make everything go smoothly.I would highly recommend working with Leon to purchase your next vehicle.
So I Bought the Venza 2021. Tim greeted me by the door and took me in right then. He explained everything, was very direct about expectations and things i would need to do for trading in my Honda accord 2014 sport. Once i liked the car, negotiating began, where Gus and Gary were very patient and respectful about what i wanted for my car. Though i didn’t get what i wanted :p, i would say it was fair enough.Overall the experience was fantastic, they registered and delivered the car within 2 days.Tim even came to give me my keys after his work hours just so i can have my car that day.I love my new Venza 2021 and Woburn Toyota made it happen quick and easy.
Reached out to Woburn Toyota on Friday about a used car for my son. I heard back right away from Rick and Vinnie. My son and I went in to check out the car and take it for a test drive. We ended up buying the car and it was by far the easiest car buying experience I have ever had. Rick and Vinnie made the entire process extremely fast and we ended up purchasing the vehicle at a great value. 5 star service all the way around.
Ernest was awesome to work with- very patient with us. He found us the perfect vehicle… and Karl did an excellent job with explaining details and answering questions to help put it all together. Thanks for providing us with a pain free experience!-George and Darcel Wilson
I came to the dealer with my dad and Lurgy was prompt giving us service. She showed us plenty of cars to choose from until my dad landed on a tundra and he closed the deal. Thanks Lurgy for helping him find his favorite car, you’re the best!
Just traded in my old car and got a Toyota Tacoma, I would like to thank sales rep. Andres for helping my wife and being there every step of the way, very professional and got her exactly what She was looking for. If anyone would like to have a hassle free environment while buying a car I would definitely recommend the Toyota in Woburn.
Toyota Woburn is strides above comparable dealers in the area! Victor is knowledgeable, honest and patient, making the process of buying a new car as painless and seamless as possible. Great location and great team!
I never planned on buying a Toyota, but Tim C at Woburn Toyota totally changed my mind. I was just going through the motions of car shopping, and just stopped in to keep my options open. Tim was personable, honest, and the coolest dude in the whole place. He definitely convinced my that a Toyota Tacoma should be my next car with all the stats and facts he dropped. If you’re looking for someone who is knowledgeable, but not your stereotypical car salesman, Timmy C is the guy you need to go see.
June 26 2021First time buyer. The Best Buying experienceFirst off no other Toyota dealership within 50mi of Lowell had any inventory of Tacoma’s.Toyota of Woburn had at least 10 2021”sThe whole buying experience from arrival through finance was outstanding.Even though the sales floor was packed at no point did I feel like I wasn’t center of attention. To give you an idea of time I spent at the dealership I arrived at 945am and drove out with my new truck at 12:15pm
I walked in knowing what I wanted and Brian Veras took good care of me. He was a stellar and professional Sales rep. The only issue I had was that I did not have the knowledge on how complicated it is to receive your vehicle once bought here in the state of Massachusetts. My advice to you, is get a Insurance quote from someone that constantly communicates with Woburn Toyota. It will expedite the process. I am confident Brian can show you how! Overall, thank you Woburn Toyota for my new vehicle! I love it!
I really enjoy working with Vinnie.... And while it has its flaws, and its still a car dealership sure, there is a lot to like about Woburn Toyota.... Coming in for service waiting and picking the car up is flat out enjoyable and again most of all Vinny is just terrific
I never thought I would ever enjoy my time at a car dealership. Previously, I only leased so every three years we were back at a dealership crunching numbers and getting annoyed with the back and forth. We always left satisfied but never excited or impressed.We left Toyota of Woburn thoroughly impressed with everyone on the floor from the parts dealer helping with running boards, to our salesmen Amire and Vinny and especially Gus, the big guy upstairs! We actually enjoyed ourselves at a car dealership!! Who says that? I do and left (after ringing the bell to the cheers and hollers from everyone on the floor) buying NOT leasing a Toyota! The staff were all involved, friendly, invested and professional. The dealership was top notch, clean, comfortable and had everything you may need during your time there. The back of the woman’s bathroom door even had a sticker telling me I was beautiful! It’s the little things in life people!!! If you need a car this is where I would tell you to go and I may even offer to accompany you!
Had a great experience there from start to finish with Mike O’Brien. He was prompt and organized and I felt confident working with him. I highly recommend working with Mike O at Woburn Toyota!
I was looking for a new car and worked with Sebastian. He was absolutely wonderful to work with, and not only did he help me find exactly what I wanted, but he made the process easy and stress free. Hank from the Finance Team was great to work with too. Thank you to both of them and I highly recommend Woburn Toyota!
Awesome experience dealing with Chris Caruso!He was on top of everything and made the buying process run quickly and smoothly. I highly recommend Woburn Toyota and ask for Chris.
Very good service, specially Gustavo abad, he was very handsome and helped my mother to buy a new car .
Bought a Sienna and I’m very happy with Sadiq and Jason in finance helped us a lot, we highly recommend Woburn Toyota to everyone
Can’t say thanks enough to Tim Clark sales associate at Woburn Toyota! Made the whole experience memorable and easy. His sales manager Marc Barnacles and Tim Clark did amazing work!
Gustavo Abad its a really good seller, he help us a lot to get our dream car.
Chris O was an amazing sales associate. Made a very good deal on both my cars. Definitely will come back again.
I just bought a new car for my family and had an amazing experience with Victor Chaves. He made the acquisition process very quick and easy. So happy to buy a car from here and from Victors help.
Reidar was the most helpful and accommodating, I will never buy a car from anyone else. Tammy in the service department is incredibly helpful. She texts, which I love and is super responsive. 100 stars. Buy a car here.
Phil was excellent, he honestly made the process a lot smoother and less serious and also explained everything thoroughly. Definitely can’t forget about Chris! Extremely good at his job. I really didn’t expect to purchase a car today, i also never thought I’d have fun in a car dealership!Thanks!!
Amine was OUTSTANDING!! My wife and I came to look and ended up buying two cars. Hank in financing was really patient and thorough with us too. Thank you Woburn Toyota. You guys are great
I recently had a lot of work done to my car, oxygen sensor,drive shaft repair etc.Richard kept me informed time wise and repair cost. Richard offered to get me a loaner if needed.Kathy was great. Of course the mechanics. The girl that ran to get my car. COVID safe, my car was clean. Thank you Woburn Toyota
My wife and I were forced into buying another vehicle due to an unfortunate accident with our 2012 Prius V. Although the car market is very challenging right now, my long term relationship with Mo (my sales rep) made all of the differnce. Mo did everything he could to help us make the best choice and worked with his manager to get us the best deal. We ended up with a more expensive vehicle the 2021 Rav 4 prime, but I believe we will be very happy with this choice. Charles Goodwin the financial manager was also very helpful in recommending additional warranty packages that made sense for our situation. Mo, I cant thank you enough for all of your help, and I look forward to continuing my 20+ year relationship with Woburn Toyota.
Ive bought two trucks and a few parts here over the years. Decent prices, but somewhat obnoxious sales people / customer service.
Victor Chaves (salesman) and Karl Saleh (finance manager) were helpful and friendly throughout my entire purchase process!
I bought my Tacoma at Woburn Toyota Jason and Mike were very helpful thanks
Excellent service, love the atmosphere, the employees make it a fun experience and they try their best to do it as fast as they can so that youre not stuck in a dealership all day. Hany was great, he knows so much about his product and about what makes sense for you personally. Alejandra in finance was also very attentive and helpful and answered all of my questions. If you need a car please go see them, they also happen to have the most cars in stock right now so its really a win-win.
I had a great experience starting Otis Remekie as my sales consultant then continued to have great service from Malcolm Leng-king and JC getting financing for my new car I highly recommend Woburn Toyota for anyone looking to buy a car
Worked with Jason On my new lease. Was very educated and gave me lots of important information and was well versed in my new car and the financial aspect I’d need to be aware of. Made the process easy and quick! (Bonus point for the adorable puppy in his office!)
I recently bought a Prius Prime and absolutely love it! I worked with Tim Clark and he was wonderful. He was attentive, professional and so knowledgeable about the car. This was my first time buying a new car and Tim and the rest of the team were all very kind and patient with me. Its a great car and great service, I would definitely recommend Woburn Toyota.
I just want to say how happy i am with my recent purchase! I was very hesitant to buy my first new car but after talking to Victor Chaves everything became easy and trustful.
Keith S. is a knowledgeable, honest salesperson who made sure we got a fair deal on our 2020. I would go to Woburn Toyota and Keith for any car purchase. Malcolm helped do his magic and we have a new car. I trust them. Impressive facility and staff that are interested in the customer. Thank you Woburn Toyota, Donna R.
DON’T WASTE YOUR TIME. Came in to have my vehicle appraised for a possible trade in. The price they gave me was a low offer while the prices of the vehicles were high. The person working with me had to consult his sales manager several times in a separate area where I had no contact with them. It was a very average experience, although the guy I was working with (Chris) was very nice. I received a courtesy phone call the next day to see how the experience was and explained the situation. The person on the other end could care less and made the whole experience feel even worse. They obviously have so much demand for business currently that they could care less about establishing a long term relationship with customers who expect fair and competitive treatment.
Tim was great to work with! He is very knowledgeable and made the whole process very easy. Highly recommend!
Though we did not end up buying the car we went to look at (it just wasn’t right for us), my husband and I had an excellent experience with Otis at this dealership. He was friendly, helpful, and patient as we took our time to really think about the car. Even once we told him we weren’t interested in buying he was understanding and pleasant. We recommend working with him if possible!
Salesman Victor Chaves and finance manager Karl Saleh made the process of buying a car quick and simple. I couldnt have asked for a better car buying experience!
Just had a fantastic buying experience, thanks to Samantha C. and the team at Woburn Toyota! She definitely went above and beyond, facilitating a quick and painless sale, and the car is amazing. A+!!
Elaine (sales woman) was very helpful, knowledgeable, and had lots of patience when it came to looking for a car. I’m very pleased with how smoothly everything went from start to finish. I definitely will recommend her to anyone interested in buying a car. Also, the department of financing was wonderful as well. thanks again!
My wife and I went shopping for a 2021 RAV4 Prime XSE. Nobody had any inventory for the Color and Model we wanted. Woburn Toyota was the only place to let me know upfront that there inventory was low, but they would love to work with us.When we got there we were greeted with the warm and professional Sales Agent, Elaine. After driving the version we were interested in, she was able to work with the manager to find that Model and Color we wanted, but it was still getting assembled. Elaina kept us in loop with the progress of the vehicle over the next 3 months.During the most painful portion of this process, financing, we had the pleasure of working with Malcolm. During this time, he made us feel at home and went into detail of all the options to choose from regarding extended warranty.I strongly recommend going to Woburn Toyota and working with Elaina Voraphonh and Malcolm Leng-King. you wont be dissapointed.David M.
Malcolm in finance made me feel at home thank you Woburn Toyota!
Andrew Collins is great! Second car my family has bought from him in 2 months. Jason Wright in financing was great to work with as well!
The absolute BEST experience buying a car and I am soooo happy with my new car, thanks to Elaine Voraphonh and Gustavo Abad!!! ❤️❤️ Elaine was very patient and helped me find the right car. She was very informative when it came to any questions I had and I was very happy with all of the results and that it all lead me to the perfect car for me. The other great quality about Elaine is that she is very responsive when it came to returning calls or texts. SHE IS AN ABSOLUTE GEM!!!And what can I say about Gustavo Abad??!! He knows what he is doing and what he is saying! This man is the absolute BEST Finance Manager I have ever dealt with. He got things done that I didn’t think possible and got me to drive off with my new beautiful car ❤️✊🏽 He responded very fast to all of my calls, texts and questions and he was great explaining every detail that I needed to know about the financing, extended warranties, and any info about the car.These two are the best and right combo when it comes to purchasing a car and I know who I will be going to from now on and most definitely referring all of my friends and family to them and Woburn Toyota ❤️❤️❤️ THANK YOU FOR A GREAT EXPERIENCE. I am extremely HAPPY with my new 2021 Toyota Rav4 XSE Hybrid!!!!
I needed a car and by stepping at Woburn Toyota, I found my dream car with the help of Chis O. A sales person.I encourage others to experience Woburn Toyota, you wont regret.
I just purchased a Toyota Highlander and I had an awesome sales person by the name of Tim. He made the process seamless and within a couple of hours, I drove off with my new car. With the excitement of a new car, I forgot some items in the old car. Tim took time to collect and bring me all of this items. I will definitely recommend Tim sales person to family and friends
Woburn Toyota is phenomenal! Their caring attitude and customer service is fantastic. We had a great experience searching for a new car thanks to Gustavo Abad. Gustavo’s caring and attentive customer service made it a memorable experience. He was detail oriented and focused on our individual needs! Thank you Woburn Toyota and Gustavo! We look forward to buying our next car and recommend this location to our friends and family! Kudos!
Samantha from sales and the manager Rick were honest and straightforward along every step of the process of buying my new vehicle.This was not the typical car salesman experience of years past! Best car purchasing experience Ive had and to top it off, they were just really nice to me. I got an amazing car at a great price from people who were kind to me. What more could I ask for?
One name Jesse Martinez.. Just purchased a car from this fine gentleman and would highly recommend the experience. Polite, transparent and knowledgeable. Escalated internally to get the best value for our trade in!
Terry Johnson in financing was awesome. He had an idea of what kind payments we were comfortable with and got to work. He made sure paperwork were ready before calling us in to make the deal. Kept thing very simple and practical. Got exactly what I wanted.
Kristina and Elaina in sales are the best! I was extremely limited on time and ran in to find a car on the go and they made it work! They were so helpful and answered all my questions and then sent me on to finance where Gus filed all the paperwork and got everything done so quickly. I highly recommend this dealership. Thank you!!!!
It is a pleasure to have someone like Phil Falahi in that place. The right man in the right place.... He was the person who provided all the explanations and facilities for the sale transaction to take place.. an able and excellent person... worthy of this position.... Good luck my friend
I came to Toyota today with a bill problem problem. I was lucky to meet up with Gus Abad. He was helpful, pleasant and I enjoyed meeting with him. He solved my issue. Your lucky to have a employee like Gus.
Had the best experience buying my car from Hany, Chuck and Rick! They were so informative and really made the process as painless and exciting as possible!! They even gave me the best deal possible and really worked hard on the experience they provided. I could not recommend these guys enough! The best!!!
I bought a car with Viviane and just wanted to express my joy and satisfaction. She is just wonderful!! Super indicate her services.
Worked with Tim Clark a few weeks ago and we became instant pals! So personable and fun to work with! Thanks for all your help and advice!!!!
Chris O (sales) and Phil F (finance) were a pleasure to work with in our recent car buying experience! Chris O was respectful, patient, and knowledgeable and after a few visits and some shopping around, we bought our new car from him! Phil F too was kind, patient, and very informative and took the time to explain all of the paperwork he helped us complete. If you’re looking for a car, head to Woburn Toyota and ask for BOTH of these guys!
Great experience exchanging our lease for a new one today. Sadik exceeded our expectations in terms of communication and respecting our time and requests. Malcolm was beyond efficient with getting us through the financing portion of the process. Well be back for our next one for sure.
Chris O. Was so good that he took his time to find us the right car for our budget. I like how he treated us with respect and excellent customer services.
Was in a few weeks ago and worked with Tim Clark and one of his Managers Marc (Cant remember his last name though). I remember laughing because he introduced himself as Marc with a C lol. Tough to find the Tundra that I want right now but Ill be back as supply catches back up. God bless, stay safe everyone
Excellent job Victor Chavez.Painless purchase.Mission accomplished.Victor kept us informed every step of the process and best of all no surprises.
I bought a 2018 Toyota C-Hr the other day. It was really a good experience. Lurgy Ramos, one of the sales/leasing consultant there, she helped with everything. She was nice, really helpful and has really good knowledge of the cars. She loves good food a lot man, if you bring her some good food trust me you will leave the place with a good deal! 😂 Lol JK she is the best!!! I hear she is a great cook! Come buy a car from LURGY RAMOS
Woburn Toyota staff was very helpful and easy to work with. Kevin Rouchi did a great job walking me through all of my car options. The whole process of trading in my car was seamless and I left within a few hours with virtually everything taken care of. Thanks again, Adam
I had a great experience at Woburn Toyota. Samantha was fantastic in helping me through the whole process and very quick to respond when I needed help. Terry from finance was also great to work with. Very happy customer, thanks!
Saw Tim Clark just last week. Two thumbs up 👍 👍.Only reason I gave him only two? I’ve only got two thumbs lol! 😀
My aunt recommended to me Gustavo Abad. She was right, he is an excellent financing advisor. 👍🏼👍🏼👍🏼
I was looking to buy from out of state and I was inquiring if they offer delivery. The website didnt say, so I talked with a team member via chat service on their website and they did not know the answer. The next day I received an email from them that did not contain a response to my answer. They seemed more concerned with getting my personal information than answering my question. Kinda weird.