I was able to purchase my new car with the help of Abel. He & his team are amazing. They really worked with me to make it happen. The whole team was very professional, friendly, knowledgeable. They even gave me a few pepsis πAbel went out of this way to help me drop my rental off so I could drive my new car home. If your interested in a new car? Please check Abel out. You will be very satisfied. He can make it happen. (Captain π€£π€£π€£π€£)
Donald Petrucci is a pleasure to work with! He sold me and my husband our new vehicle. He walked us through the process every step of the way and answered all of our questions. It was so easy! No BS and no pressure. I recommend him and the team at the Woburn office highly!
What a team! I am happy to share my experience from Enterprise Car Sales in Woburn, MA. By the time I got into their office, I was offered some water, other cold drinks and a warm welcome.Nick and Able are super funny and very professional. Great atmosphere!I would recommend Nick and Able to anyone I know for a great experience as I did.
5 stars is an understatement! Justin, Jake (? Sorry the manager there I know his name starts w a J! π«) and Damien were the nicest guys ever! I walked into Enterprise, immediately greeted by EVERYONE (make a girl feel special!) and offered a coffee by Damien who has the best customer service skills ever. Justin had been going back and forth w me via email answering any questions I had and in a prompt fashion. The manager was literally hustling around for me to get my new car registered before I left. These guys went ABOVE AND BEYOND for me. I will always come here now and refer anyone I know. I donβt have the best credit and was able to make something work (this will not be the case for everyone, I had a trade in and cash down so donβt take my word as a guarantee that youβll be approved, just sharing my experience). I was that annoying person that came in late because I work far away and THEY STAYED AN HOUR LATE FOR ME!! Literal best experience and this is coming from someone whoβs been in hospitality for 16yrs..GIVE THESE MEN A RAISE AND RECOGNITION. They made this a fun and happy experience!! Thank you guys!!!!!
Awesome customer service! The staff is great, friendly and willing to help. Would recommend π
I went to Enterprise Car Sales recently with the need to get into a vehicle very quickly. My family and I had the pleasure of working with Abel. He was one of the best associates we have had! He was friendly, knowledgeable, responsive and he made a normally stressful situation very easy and calm! If youre looking to upgrade your vehicle I highly recommend Enterprise Car Sales and if you want a easy breezy time ask for Abel!
Amazing experience from start to finish! Thank you Joe, Damien and Josh for helping me purchase my first car. I loved that they werent pushy yet very attentive in making sure my questions were answered and what each step of the process would look like. Damien was incredibly patient with me when I needed to call my bank. Thank you! If youre looking to buy a used car, look no further, this is the place to go!
I had a great experience buying my truck from the comfort of my home office. Mitch Warden was very helpful and pleasant. Within 24 hours, he had the right truck at the right price delivered to me in Maine from Massachusetts. Signed sealed and delivered with a smile. Mitch met me at the town office and within an hour I had my plates on and was headed back to work. Thanks Mitch, I love my new truck and I will definitely send you some business.
Am writing this to tell yβall about the amazing buying experience and service I had May 26-27 by Steven and Joe. They both knew it was my first time buying a car and made the experience stress less and effortless. They both showed me professionalism, and most all car knowledge i did not have, so i was able to buy my first car. I recommend either of them. 10/10 Service all around.
I bought a car yesterday at enterprise in woburn mass the salesman there went above and beyond for me to make the deal complete and get me in the car that day.they were nice and made you feel at home its a place were go to buy a car ik recommend anyone whos buying a car to go there you will be satisfied
I worked with Abel on purchasing a car from Woburn office. It was a great experience. Abel is extremely professional and handled everything properly and quickly. The whole process is pleasant and without any pressure.Some of the interior deco needed upgrade. Abel and colleagues went extra miles to help having the parts ordered and installed in an enterprise service center in New Hampshire. We only need to drop off and pick up the car from Woburn local office for the upgrade. They did all the driving to and from NH. I really appreciate their efforts and help.The rest of process, including setting up phone access, paper work, etc, was also handled very well.Warranty options were explained clearly. I was able to make a choice based on usage.Abels manager is very helpful and fun to speak with. He cleared some confusion with banks and made recommendation on loan quickly.Overall, I am satisfied with the purchasing experiences and will likely buy again. I highly recommend Woburn enterprise sales office.
Simply Amazing!!! Absolutely the best experience I have had EVER with sales, let alone car. Stress free process from my initial inquiry(mon) to driving off the lot(fri). Zero pressure! Cameron was beyond helpful. The entire team had a hand in my experience!!! I seriously recommend Enterprise Car Sales Woburn to ANYONE looking for a car. My 2019 KIA Forte is perfect. I had zero established credit and ZERO belief I could get a car, let alone a KIA, until I spoke with Cam!! They literally made my year!! If you a considering it, CALL immediately!! You will not be disappointed!! Thank You Cam and Enterprise Management!! An mazing team that produces an amazing experience!!!
With out a doubt the easiest auto transaction I have ever been involved in. Abel and Addison made the process easy and enjoyable. Give Enterprise a try next time.
We once again had a great experience buying a new mini-van at Enterprise Car Sales. This was our second purchase from Enterprise Car Sales and both experiences have been great. Don Petrucci at the Woburn location was such a great sales consultant to work with. He was patient and very seriously cared that everything was understood. Don was very interested in seeing that everything went without a hitch and took great care of us. Our purchase involved a transfer of our vehicle from another location and Don communicated every step of the way and notified us as soon as the vehicle arrived. We also want to thank sales managers Joe Santostefano and Addison they were also great and very helpful through the process. The best part about buying a gently used vehicle from Enterprise Car Sales is that there is no haggling, no pressure, and they were able to get a very competitive interest rate with financing. The vehicle we bought has low mileage on it and was in pristine condition. Its a very comfortable process our second time around and we would recommend Enterprise Car Sales if youre in the market for a nice reliable used vehicle and wed highly recommend asking for Don Petrucci to help you, he is a gem.
Bought my 2nd car here yesterday. Never had a problem.Great cars, prices, services and SALES PEOPLE!
I got my first car through Enterprise and the service was excellent! I saw a car I was interested in on their website and came in without an appointment and they got me connected to a salesperson right away. I talked with Josh Glidden and Joe Santos Stephano and they were so friendly and helpful, and they made the process so easy. I came in on Friday afternoon and Josh got everything set up for me over the weekend, so all I had to do was come back in on Monday, sign some forms, and the car was mine! It was such an easy and seamless process, paired with such friendly customer service. Iβll definitely come back the next time I need a car, and I would highly recommend them to any friends who are looking to purchase.
This was the best car buying experience ever. I will recommend Enterprise to anyone looking to buy a car.
Overall, had a very good experience.Within 7 days after the sale, I had my car given the once-over by a third party car shop.I brought the report back to Enterprise Car Sales in Woburn and they got right on the issue identified and had it rectified.I bought a car from their now closed Norwood location back in 2014 and had a good experience then as well.
I recently purchased a 2019 Hyundai Accent with Mitch and could not have asked for a better experience. I also worked with Cameron initially and he assisted with pre-approval. My previous car was an 03 Corolla which had been totaled but still drivable from an accident over the summer. I had made an appointment with no expectation of driving away with a new-ish car. Mitch and the financing department were able to help me with financing and apply the $750 promo toward my purchase also working with me to find the best monthly payment for my budget. They took my Corolla as a trade in... sad to see her go.The Hyundai was clean and well-maintained but I do think I will have to do a thorough auto detail soon.I honestly dont think I could have done better anywhere else. Great car, great price!
Purchased a 2 year old car from this location.Positive:- Good selection of vehicles, and access to nation-wide inventory at reasonable prices.- Availability of runner to register vehicle for customer, and therefore no need for the trip to the RMV.Room for improvement:- Communications. Throughout the process (About 5 weeks from request of transfer to pick up), communications were somewhat difficult and purely reactive. Anything I needed or wanted to know, I had to reach out, sometimes multiple times.- Cleanliness: The vehicle was promised to be delivered clean almost as new inside out. That was clearly not the case. The car was quickly hosed down during the pick up. Seats and surfaces inside had previously been vacuumed, but not thoroughly cleaned and freshened up as one would hope/expect.- Not fueled: Fuel was at 1/3 upon delivery. Not a deal breaker, but a fully fuel up vehicle would have been a nice touch.
I would like to say that Damien Southwell is a master at his craft! He sold me a beautiful car with the best salesmanship Iβve ever experienced. When you go to Enterprise ask for Damien!! Heβll get you great prices. I would recommend him 5/5 to anyone!
I wanted to write what an amazing experience I had at Enterprise Car Sales in Woburn Both Damian and Addison, manager were great, Walked me through every step and no pressure buying the car nothing worse than a salesman pressuring you. And the salesman even do detailing, Again I just want to say I had a very pleasant experience purchasing a car at enterprise And the people I dealt with were very informative worked with you To see exactly what you want need I will recommend them to anybody who is purchasing a car that I know Thank you againMATHEW T HIRTLE
Abdellah was phenomenal in all aspects.Ill definitely recommend anybody that wants to buy a car.I wish more places could have friendly people like Enterprise in Woburn MA.
10/10! Donald Petrucci was my car salesman; a wonderful man. Not only was he kind, & caring, he was professional, and knowledgeable. My experience with Donald was outstanding; he treated me like family. My experience was pleasant, and with ease. Donald β listened,β to my story as to why it was I was there to buy a car and what vehicle I wanted. Donald βsteeredβ me in the correct direction, keeping in mind how much money I wanted to spend and also keeping my payments within my budget. I have traded in cars over my years at Toyota dealerships, I regret to say my past experiences had been frustrating & disappointing to say the least.I highly recommend and with the utmost regard to visit Donald, you will leave with a smile and the vehicle you wish for/ interests you. Enterprise Car sales was almost 1.5 hour out of my way, that said, I could tell that when I spoke to Donald that he was a sincere, and honest man who did not disappoint but deliver!!!The staff at Enterprise was also welcoming, friendly, and professional. Please bring your friends & family to buy your next Vehicle... you will not be sorry!!
DISLIKES::INTRO SUMMARY - This is a rental corporation. Very different from a car dealership. They are in business of selling cars at wholesale to dealers and at retail to people like me. When I checked on pricing from this company a year ago, their prices were approx well below the retail used car market. It appears that is no longer the case, and you may be spending over the retail market prices. The cars are not prepped as well as you will find from a dealer, and donβt expect a reasonable used car warrantee. They claim they certify their cars, but provide little or no warrantee on a 4 year old car. If the manufacturerβs warrantee has ended, you are pretty much stuck or you can pay them thousands for limited coverage. PLEASE read to END.PRICED TO HIGH - Car was priced 10-15% too high and not in synch with market. I went to them mostly due to an expected discount for buying a rental car. Instead, their non-negotiable price was well OVER current market.DIRTY VEHICLE and POOR PREP - Was told car would be βdetailedβ, however it was delivered with a mild vacuum and mild washing outside. No detailing.. Carpet was vacuumed, but quite dirty. Dirty in areas outside and inside. Valve caps left off wheels. No full tank of gas.ITEM MISSING ETC - Supposed to be a luggage area cover, but was missing. 110V plug and wires full of dirt and grease, 110V plug assembly has wire torn, but working. They agreed to send me a luggage area cover.LIKES:STAFF - The staff were very friendly, tried to be helpful, and handled pre-purchase paperwork very well.FINANCING - Options were made clear and done quickly. You get to choose when more than one option is available to you.
I had a great experience at enterprise. As a first time buyer I had no knowledge of the buying process and Damien Southwell helped me the whole way. Damien and Joe were able to find me a car with everything I wanted & more! Damien made the process easy & stress free! I was able to drive my car home fully registered and insured that night!
What a great experience I had purchasing from enterprise sales. The process was thorough and seamless!
The experience I had was being taken care of from start to finish. I had the cell phone numbers of the two sales associates I worked with. At one point I felt rushed to use their financing. I was firm about using my own Credit Union and they sill made sure my experience was good.
When looking for a car for my daughter I stumbled upon the enterprise car sales website. I decided to visit the Woburn branch. When I arrived the atmosphere was calm and welcoming compared to a regular dealership. The sales consultant I was given was Donald H. Petrucci. Donald was completely transparent when it came to all my questions about purchasing a car. He allowed me and my family to look at the different cars in the lot that we liked. Once we picked the car we wanted we went back inside to complete the purchase. During the process we decided that we wanted a different a car and Donald allowed us to switch to a car we were satisfied with. Once we were done with all the paperwork we were able to leave with our new car that same day.
The experience buying our new van was easy without any pressure. Don was super nice and knowledgeable. Definitely ask for him!!! We are enjoying our new ride.
Best experience Iβve had buying a car and definitely recommend anyone to try and get approved. Thanks again Ken!!!
I had a great experience purchasing a car here. They made the process very easy and it was great to work with Mitch. He was very very helpful to myself and my husband. In the future, if we need a new car, or if our friends ask us for recommendations, we will certainly recommend this location.
I want to give a shoutout to the entire staff of this Enterprise. I want to give an especially loud one to Don, Addison, and Damian for going as far as stay later to ensure I was able to go home with my vehicle the same day. I never expected this level of dedication from a dealership since most would get a bad wrap. They epitomized what it means to work as a team. This may be a stretch to say considering it being my first time: but this is the gold standard. Thank you all again! And I hope to do business with you again soon!
I had an amazing experience purchasing my first car from a dealer. Thanks you, Abdellah el Haouat for all your help. You made us feel very comfortable throughout the car purchase and when looking at different cars. Thank you Abdellah, for being attentive and patient and answering all our questions. Also for helping me find the best insurance coverage price at a lower price. I had an amazing experience purchasing my car would definitely recommend my friends or family members looking into purchasing a car to come to you. And other people as well to come to you. Thank you so much for all your help!!
Great experience. If you want a flawless, no BS experience call and ask for Damien Southwell.
I recently purchased a vehicle at the Woburn location. This was the best car buying experience that Iβve ever had. Don Petrucci was very friendly, efficient and very knowledgeable. Don provided wonderful customer service and made my daughter and I feel very comfortable. Enterprise Car Sales is a great place to purchase a vehicle.
I will never buy a car any other way! What a great experience. From viewing detailed online pictures and details about the exact specifications I wanted in a car, to my friendly knowledgeable associate (Damien
These guys worked hard to make sure I got what I asked for. Very fast with responding back with answers and very Honest. Cameron is just the coolest guy ever. He worked so hard to get things done. They all worked together as a team to make sure I got a car. Thank you guys. Iβm super happy and thankful for your hard work Cameron. I recommend that anybody that been renting cars from enterprise long term. Stop and just purchase one through enterprise car sales in woburn. Oh yeah an they could deliver your car too. Thank you again team you guys are amazing!!!
It was nice to find someone very helpful, I recommend any body that is looking for a car to go there sincerelyLennin Anaya
I had such a wonderful experience buying my first car from this Enterprise! I came in with an idea of the car I wanted (thanks to their really clear website) and was able to leave within a few hours with my new car! I had to reschedule my original appointment due to potential Covid exposure in the family, and the salesmen were very accommodating and continued to follow up on the condition of my family. I cannot recommend this place enough! I was also impressed with their Covid safety procedures. Special thanks to Mitch and Josh for making the experience go so smoothly and taking the time to answer every question I had to ensure I felt as comfortable as possible when I left.
Super efficient and friendly service - shouts out to Cam, especially!
My vehicle was totaled and I still owed money. Had a rough experience working with another dealership before I was contacted by Damien at enterprise. Damien and Addison worked hard given my circumstances and limited credit to get me into a great car at a great price! I really do recommend these guys to anyone for any reason! Thank you guys again! 5 STARS!!!
Look! Woburn car sales is THE PLACE!! They were patience which kept me patient. Awesome attitude, great atmosphere, and they work with you to make sure you comfortable with what YOU WANT .! For first time car buyer I truly appreciate Damien & Josh for EVERYTHING!
These guys were great, everything went perfectly smoothly, the pricing is transparent, their offer on the trade in was fair, and within 2 hours I drove away with my old plates on a new-to-me vehicle.
This is from my wife and I. First and foremost, wish we could add a bonus 5 stars. This has absolutely been the best car buying experience possible for us. Not only being able to get an excellent vehicle in excellent condition at an excellent price, but also receiving above and beyond customer service. We cant put enough emphasis on the excellence Mitch and his team brought into our lives as they expertly guided us through our family vehicle purchase. Thank you so much for your expertise, love, and respect!
On 3/26/21 I was delivered a 2019 Ford Fusion Titanium after researching for a few months.I feel i got an unbeatable deal and amazingly smooth process. Cameron from Woburn,Ma car sales is by far the best sales guy i have ever worked with and would without hesitation purchase through him again.Now the reason for 3 stars and not 5.The delivery guy backed into hydrant in my parking lot. I was assured it would be repaired or could be put in another vehicle. I opted to keep car i searched months for and have them repair it. Appt was set for 4/9/21 and supposed to drop off to n.conway enterprise. I was called 10 min before drop off by trish and told she has no rental for me. (5th time ive tried getting rental form location and cancelled) so was expected.Eneded up bringing to westbrook,me enterprise on 4/9 as of 4/15/21 my car was still sitting on there lot and never brought to repair shop nobody seemed to know anything about repair eventhough i spoke to manager about situation when dropped off. On 4/19/21 I tried to get rental switched out because of notification on saying camera needs to be serviced and majority of saftey features do not work ( adaptive cruise,lane assist etc) was told nothing avail and not to worry about notification. I should be in something similar or better than car i purchased after all i bought plan for xm and wifi and the rental i have has none of them.Got ahold of conway enterprise and told would switch out and same thing 20min before has nothing and will have something next day. Yes you guessed same thing again. It is now 4/20/21 i have a rental i do not feel safe driving and no vehicle that i purchased 3 weeks ago,also purchased wifi and xm radio for the month and gonna be wasted money. I have a trip planned driving to florida in 3 days and first payment due in 10 days. It is my daughters school vacation week next week and after this covid situation have been looking forward to our trip. This is slowly becoming a bad experience. They only reason this has been a positive experience is my sales guy Cameron has been very responsive and accommodating. Only time my questions get answered or calls returned are from Cameron. I Am confident in the end it will all be taken care of. Im trying to stay positive and feel if this is a rare isolated situation and if there was never an accident it would have been the best and easiest buying experience. 5 stars for Enterprise Car Sales.
I had a great experience at enterprise. As a first time buyer with the help of Mitch Warden I was able get my carrr!!!!:)))
Had a wonderful experience buying my first car here. The salespeople were welcoming, kind, open, and made me feel comfortable. After going to a dealer and being hit with $2000 in fees (apart from tax), it was refreshing to visit a car sales place with transparent, very low fees and a straightforward buying and registration process. They did not hesitate to make every effort to accommodate my requests. Thanks for a wonderful visit!
Just bought my second car from Don P. at this location. Don is patient, puts you in as many cars as you need to test drive, answered all my questions and worked with my to make sure I was completely happy with my choice. Ill be back again!
Moved to Boston and needed a car; I was able to reserve a car in advance and picked it up the day I moved in. Warren was super helpful and responsive to calls and text. A few days after picking up the car, I brought it to a mechanic to make sure everything was running well. He said it was in amazing shape for 30,000 miles. Cant recommend enough.
These people lie to you to get you to come down. Dont waste your time they assured me that they could find a car on my budget not matter what 4 times the day before I drive an hour and a half to go pick out a car here and when I got there they tried to pull a fast one and told me I only qualified for 1 car and told me I needed to put 3 times the money I told them I had to work with I had an appointment with a sales person named Cameron and he conveniently wasnt in the office the time of my appointment. Dont buy here the staff are snobbs who didnt even own up to their lies. THEY WILL TELL YOU WHATEVER THEY THINK YOU WANT TO HEAR TO GET YOU TO COME IN THEYE ARE A COMPLETE WASTE OF TIME SAVE YOURSELF THE DISSAPOINTMENT.
Unbelievably friendly experience from everyone who helped us. Damien was amazing and was patient and let us have space as we test drove 4 cars. Car selection was great and prices were low! Got a great car and will tell everyone to consider Enterprise Car Sales for their next car.
Absolutely the WORST RENTAL PLACE OUT OF THEM ALL.-!!!!! ESPECIALLY THE WOBURN STORE ON MICHAWUM ROAD; I NEVER MET MORE UNPROFESSIONAL LYING IMMATURE BUNCH OF KIDS IN MY LIFE GIGGLING AND CACKLING AS MY WIFE WAS UPSET THAT HER RESERVATION WASNT FOUND ANYWHERE ALTHO WE SPOKE TO 1 PERSON THAT PROMISED HER A VEHICLE AT 145PM. WE GET THERE AT 230PM AND THE PUNK AT THE DESK CANT LOCATE ANYTHING NOR WOULD HE TELL ME HIS NAME/ HIS MANAGERS NAME/ INFO- DENIED EVERYTHING AS WELL AS TELLING BOTH OF US TOO WAIT OUT IN ThE COLD SAYING WE WERE MAKING TOO MUCH NOISE-!!!!!!!!!!! AS WE WERE UPSET AND AYTEMPTING TPLI FIND ANOTHER AGENCY TO HELP US AS WE NEEDED TO GET TO KITTERY MAINE IN AN EMERGENCY-!!- BUT THESE CARELESS INDIVIDUALS ONLY WORRIED ABOUT THE FOOD THEY WERE EATING AND WHAT TEAMS OR PLAYETS THEY WERE GAMBLING ON THAT NIGHT AS 3 EMPLOYEES FROM ENTERPRISE WERE ALL AT 1 COMPUTER WHILE WE STRUGGLED TO FIND OUT WHETE EXACTLY MY RESERVATiON Was.-!!! AVOID ENTERPRISE WOBURN AND ALL OTHERS UNTIL FURTHER NOTICE I WANNA SEE HOW FAR THEY GOTO RECTIFY MY SITUATION.-!! XXXXXX BAN ENTERPRISE-!!!! GO ELSEWHERE... I HOPE MANAGEMENT FINDS THIS LETTER WELL AND HandleS THOSE TRASHBAGS. IN WOBURN-!!! TIME TO CLEAN HOUSE OR CLOSE UP SHOP CEOS-!!!! WOBURN ENTERPRIZE IS A JOKE LIKE THE ONES IN A CRACKERJACKS BOX. -!!! HORRIBLE.EMBARRASING LIL LIDS WORKING.WHAT A SHAME.
What an unbelievable car buying experience. Justin, Joe and Eddy was the team that helped me buy my now second vehicle from Enterprise Car Sales in Woburn MA. I am still on a high from the outstanding Customer Serivce, the work they did seamlessly to get me into a car that I needed. Everyone there is extremely courteous, and have an Attitude of Servitude! I had my sister with me and she was even amazed by how team greeted you even if they were not serving you... her comment There is No Pressure Here! Last and surely not least, when you sign on that dotted line, and they put your plates on your new car, THEY CELEBRATE YOU! I am a very celebratory person and to be able to scream and celebrate and the team that worked so hard to get me what I needed, WAS THE ICING ON THE CAKE! Please, if you are looking to get into a new vehicle, Enterprise Car Sales in Woburn, Massachusetts is the place to go. :)
Very friendly experience with Damien, he helped me get a nice car, quick and he was patient and let me test some cars and the car selection online was great and prices were good! Got a great car and will tell everyone to consider Enterprise Car Sales for their next car. Thank you Damien, you are doing a fantastic job! Blessings!
Everyone was very professional & attentive.Warren was my sales person, he was very friendly and knowledgeable.The price was right with no haggling to get it there. A great experience and recommend them to all.
Well I fill out the application that early morning by that afternoon they were calling me telling me to fill out an online application, I did that & I kid you not by that afternoon they were calling me to come pick up my SUV, I was busy but after 5 oclock,My sales person was at my door picking me up, I signed another of papers but you know what I left there a happy camper π Damien, Eddie & the guy from Alabama... I had a great time, They made me fill welcomed & I thank them all !!!! Thanks again to the great staff !!! Happy camper me and Ronnie are doing fine .. Thats the trucks name !!!! Thanks ππβ€π§‘ππππ―π₯π£
Mitch warden and josh Glidden of the woburn office made buying my next car a very easy process and couldnt be more excited to drive off in my new car.
10/10 would recommend. Mitch and the rest of the guys were all very friendly, knowledgeable, and easy to work with. My experience was super positive and I would recommend Enterprise Car Sales to anyone looking to buy a used car.
So the service was amazing! Aurthur, and Eddy are Amazing and I was able to get the best deal and they even helped with insurance! Although within 5days of having the car I had to replace the back passenger side tire no matter how much air I put in it, it wouldnβt work. All things considering it was a great experience financing my first Car! π
I saw a vehicle that I wanted In California. I called the sales agent told him I wanted this vehicle they took the transfer fee of $2000 and told me the vehicle would be there within 5 to 10 daysI followed up about a week later and I was told that there was no driver assigned to my vehicle15 days later still no driver assigned.I decided to go in and speak to the manager at the Woburn mass locationThe only thing the manager Joe seemed interested in doing was selling me another vehicle.I was told that the agent should know better to ever order a car from California thereβs so many problems getting cars from there.Before purchasing the same.Vehicle from somewhere elseI called corporate and asked them what happened to the vehicle that I put the deposit on that they were supposed to deliverI never received a return call.I would never recommend purchasing a vehicle that needs to be transferred and also I would never recommend purchasing a vehicle from enterprise because of the customer serviceThe manager and corporate failed to address this issueI ended up getting the same vehicle for less through CarvanaJimI called customer service and they dont even know who you are Carol and have never heard of you.Once again Thanks Carvana $2000 cheaper and a littler newer
Our experience was great. Damien helped us find exactly what we were looking for and got us a killer deal.
Abuedulla was very helpful and very nice.
Warren was awesome to deal with. 100 percent professional. I. love my car and believe the price was much better than the dealer prices. Also his covid and social distancing skills made me feel comfortable.
The enterprise dealership worked with me to get the best car for my credit rating. Id recommend them to anyone looking to buy a car.
Best car buying experience I have ever had, bar none.Great to go to one place and be able to try out so many different vehicles. My salesperson - Mitch Warden-was terrific.First visited in January 2019 and when ready to buy in July, asked for him. No issue with salesperson who answered phone-referred me immediately and Mitch remembered me so no repetition. Easy to work with, no salesman- like pressure. Personable, great listener and problem solver. Excellent at follow-up but not pushy. More like working with a new friend than a high pressure salesman.Few things to know: Prices are set. Way to modify price is by what year, what mileage you choose with what vehicle.For the most part have to buy the same day that you choose car. Cars vary so may have to wait for the one you want.Good warranty. Would make sure your car is clean when you go so that you get the best price to trade in your car. Cant remember name of gentleman who worked with me re assessment and financing but he was very good....Mitch Warden will know.
What an excellent experience. After the accident that totalled my car, Justin and Mitch were OUTSTANDING. They were patient and understanding. I felt no pressure and also felt like they were really there to help. I will always buy from them and will encourage my friends and family to do the same!
You could go somewhere else and buy a car but why bother? Mitch was happy to help find me exactly what I wanted and within my budget! I was in the door and off in my new car within hours! No haggling! No nonsense! No reason to ever buy a car anywhere else, ever again! I found my dream car thanks to Mitch Warden and the guys at Enterprise!
MY CONTACT AT ENTERPRISE SALES WAS DAMIEN AND I WOULD LIKE TO TELL YOU THAT HE IS SOMEONE YOU WOULD LIKE TO HAVE AS YOUR CAR SALESMAN. HE IS VERY POLITE, FUNNY AND KNOWLEDGEABLE AND AFTER IT IS ALL SAID AND DONE, I FEEL I HAVE BOUGHT THE RIGHT VEHICLE... THANK YOU
Definitely recommend Enterprise Car Sales in Woburn, MA. The service was friendly and professional. All of my husbands and I questions were answered. The car salesman was available to answer other questions we had after the car was sold. They also followed up with us to see how were doing with our newly purchased car. They showed us all our options and we ended up with the one most affordable to us. Definitely recommend if youre looking at buying a car.
Sadly we needed to return the MBW x3. It smelled terrible and the scent Bomb made it worse. Lost delivery fee and $200 restocking fee. It came from PA so we were not able to test drive it before it was delivered. Time intensive and frustrating experience. Employees tried to be nice about a sad situation.
Everyone was helpful and accommodating to allowed us to test drive all the cars we were interested in. There was no pressure. We test drove 4 cars and all were in excellent condition. I like that the cars are listed with the price and the current Blue Book value. There were a couple of hiccups with paperwork, but they were very responsive and answered all our questions right away. It was a very good car buying experience.
This place is alright.πbut I do not like the Sunday gate hrs at all.. So I gave it 4 star.
Very helpful. Not at all pushy. Took lots of time to answer my questions. The van was clean and exactly what their ad said it would be. I would definitely come back for another car. The car had a minor problem after purchase. They were supportive and helped me get it fixed immediately.
Woburn Enterprise car sales has helped me purchase a great vehicle that I wanted. Even in this time of social distancing, they were able to help find a way to get State registration and financing on my new car! Special thanks to Mitch and Joe to allow me to continue being able to drive to work when needed during these unusual times!
I have to say that I had very easy and enjoyable experience buying my new truck from enterprise. the salesman Mitch Warden was very friendly and informative on truck.the manager Joe, I cant say enough about him.great guy. I have been telling everyone where I bought the truck. Thanks again.
Easy purchase. Salesman brought the vehicle to Woburn from Worcester. Cleaned vehicle, low cost on the paperwork. Explained warranty options with no sales pressure. I would recommend this location.
Our car salesman was Damien Southwell. He got my number from a referral after we rented a car on a vacation. When he first contacted me, I wasnβt really in the market yet, but I told him what I was interested in the future, and to keep checking with me every month or so. Damien never forgot about me, or gave up on me. He was so kind and polite, that we became friends over our phone conversations. After about six months I was ready to purchase a vehicle. Within about a week, he had a vehicle pulled from the fleet that net all of our specific requests. When I met Damien in person, he was just as nice as heβd come across in our phone calls. He was a salesman that was actually in business to help people. I think this is a rare thing in the sales world. We got a dream vehicle, at a dream price. I couldnβt be any happier.
We always rent from Enterprise because the cars are always in tip top shape and the service is so friendly and professional. So it only made sense to try out their car sales division when it came time for a new car. Wanted a good Jeep and they found a terrific Wrangler out of state and brought it up to the Woburn location. It was just what we wanted and we bought it. All the bells and whistles, a great color, in super clean condition (thats Enterprise) and a full tank of gas. Terrific customer service in landing the car from Mitch and Don. And then when it came time to come pick it up and pay for it Addison went out of his way to make it a fast, smooth and stress free purchase. The whole process from our initial call a week before to actually driving it off the lot was like dealing with family & friends. Thats the difference with people weve come to trust for a good rental to buying a new (used) car. Very pleased. Bravo to Woburn.
Hey Mitchy I know youβre gonna see this. Txs to you expect even greater material next year! All seriousness a great man with the heart of a Father. Didnβt try to up sell on anything. Eli just down the road is a anti upsell vehicle maintenance God send. Side shout out to Damien Woody AKA Shaq π€£
Outstanding service and great people. So cial distance plus rain thanks Mitchell Warden. We got our car purchase today 2019 Chevrolet Impala. We look forward next time.....
Exceptional car buying experience. Warren was incredibly responsive and helpful throughout the entire process.
Everybody was respectful friendly they tend to your needs and listen when spoken to I didnβt get the car I wanted but did get one very similar I would definitely shop here in the future and would also send family and friends in need thank you guyβs for your hard work in these very hard times. Thanks again andrew and mitch. it wonβt let me make a new review but once again team Woburn enterprise has made a great experience for me and I thank them all josh was great to hang with for a while heβs a great sales person and seems like he would be fun to hang out with he has that same personality as jim carey I forgot that managerβs name but also great guy everyone was very nice Iβll be back again someday.
I had the most amazing service here, no one was pushy and everyone was so delightful! I had Mitch who was literally the nicest person Ive ever met. He explained everything and got me in the direction I needed to go. I would recommend this place highly.
It was a great experience and they got me in the car I wanted and all in under 24 hours. They understood my needs and didnt try to sell me a car I couldnt afford. I couldnt be happier with my new 2018 Accord!
Excellent experience with Don and Nicole. They were very friendly throughout the process and made sure that every question I had was taken care of. On the day that I was scheduled to come in, Don called me early and told me that there was another person who was interested in the same car. Thankfully, I came in early enough to try it out before the other person got a chance. Very thoughtful of Don to give me a heads up.
I really like that they come pick you up.
The customer service is amazing! You know that feeling you have at car dealerships? That feeling of being βprayβ? Not here. Thatβs what I loved. Mitch and the whole staff were so thoughtful and you can tel they enjoy what they do. I would recommend them to anyone!
While I do love the car I purchased, this transaction has not been without several frustrating, even maddening snags. The last time I purchased from Enterprise (in 2009), it was smooth sailing. I did the entire transaction online and by phone - I never had to travel to their office, which is 5 hours away from me. Thats a good part of the reason I turned to Enterprise again - but this time, I was compelled to make TWO (10 hour round) trips to Enterprise, as they informed me that I HAD to do some of the paperwork in person, and even then, I could not drive the vehicle home. They delivered it - and only then, AFTER the purchase was made and the car was at my home, I learned there was NO manual for the car, and NO instruction manual for the GPS, which was completely unfamiliar to me. It doesnt establish true customer service. While they go out of their way to make sure every salesman in their office comes by and meets you while youre there, they cant be bothered including a car manual with a $16,000 purchase. I can go find one online, but that will cost me about $ 69, as best I can find. Oh, and one other thing. I arranged financing through my credit union, but, nevertheless, Enterprise charged me $149 to prepare the paperwork on this deal. Apparently, the purchase itself isnt enough profit, they need to be paid for writing out the document that accompany EVERY motor vehicle that is sold by a dealer. I could not avoid this additional charge. These changes in their policies, from the additional trips to their office, the lack of a manual and a fee for writing out papers - left me with less than satisfied results. I would have given the 2009 purchase 5 stars. This time, the best I can offer is 2.
Very friendly staff, Mitch n Arthur n Manager, knowledge, caring
I went to buy a car at Enterpirse in Woburn. Like anyone who is looking to buy a car, I was excited and nervous. When I arrived the team at Woburn Enterprise was quick to help me. They were great!Most notably was Mitchell Warden. He helped my son and I find the perfect car. We now have our new Nissan Rogue. Mitchell was excellent! He helped us in every aspect, and had a sincere and genuine passion for his work. Im sure the staff at Woburn Enterprise is amazing, but I highly recommend Mitchell.If you are looking to buy a good car and get a great price, along with genuine salesmen and proper business; Enterprise in Woburn is a perfect place.En Enterprise de Woburn, ellos hablan en espaΓ±ol tambien. Si necesitan ayuda en espaΓ±ol hablen con Mitchell, por que el te ayudara.
I had a good experience at enterprise car sales everyone there was very nice to me, and if anyone is looking to buy a car thats the place to go.
Great experience with Enterprise in Woburn, MA.Donald and the rest of the group took such good care of us.....were able to drive our new car home the same day as purchase.We love our Nissan Versa !!!!Thanks, Enterprise !
I bought a car through Woburn Ma car sales. This is the second time I used Enterprise car Sales. Everyone super friendly and helpful. No haggle, which is how I like to purchase cars. I love my new car and plan to use them in the future for my next car purchase. Highly recommend.
Upfront pricing and really nice salesmen, we were very pleased - made the car buying process so much more pleasant! We will visit Enterprise first next time!
My car purchasing experience with Enterprise Sales was just great. The people I worked with were super helpful and accommodating. I would refer Enterprise Auto Sales to anyone who is looking to purchase an automobile.
The staff made this a very easy process. Really friendly and explained everything I needed! Mitch was awesome to work with!
I had an appointment with Mitch, which my schedule changed so I had got a hold of him to see if I can go Iβm a day early because my schedule freed up. So I did. I wasnβt bombarded by salesmen trying to sell cars. I was greeted by everyone. They were so friendly. You could tell they work together and not against each other, it wasnβt a competition for them. Mitch was awesome! He knew what car I wanted, he didnβt ask me once to look at a different car. Testing driving my new car wasnβt awkward, it was like I was driving with a friend. He and the financial guy, I canβt think of his name, possibly Joe? They were awesome. Got me approved and helped me take my car home that day! They also gave me an awesome deal on my trade in. My 5 year old son was getting a little inpatient so all of the salesmen and saleswoman kept him occupied by playing ball with him. I absolutely loved the experience of buying my car there. Not to mention, I LOVE MY CAR! Best decision I ever made.
Excellent experience buying a car. Warren and the whole team were friendly, professional, and helpful throughout. They presented me with many options, and were never pushy when I declined to go for more expensive features.