Needed to see eye doctor quickly as I had Shingles break out near my eye which can be dangerous. My usual Key-Whitman ophthalmologist would have been a couple of days but Dr. Humphrey could see me next day. Staff at South Arlington were all very nice and helpful. Dr. Humphrey was thorough, and personable and gave me great confidence. Excellent experience, highly recommend this doctor and location.
My daughter had an appointment here today. We had a wonderful experience and would definitely recommend to others. All the staff were friendly and helpful during our appointment. They answer all your questions without making you feel rushed and do very well explaining everything to make sure you understand. They take care of many eye care issues right there so no need to go to different places.
I have been a patient at Key-Whitman for 10+ years.I like my doctors... Dr. Hoang, and Dr. Hardin.I highly recommend them.They keep me well informed on the health of my eyes.Ive already scheduled my next appointments with them.The support staff is very good too.
I had a wonderful experience at Key-Whitman Eye Center today. Dr. Humphrey and everyone on the staff were friendly, making me fee[ comfortable and at home. They cordially answered questions that i asked in a straight forward manner. Key-Whitman Eye Center was highly recommended to me and today I personally found out why. I, therefore, recommend them to you. Jim
I have been coming here for over 10 years, and have no complaints about staff or doctors. 2 doctors have retired and Dr, Hardin, is proving to be a good and will to explain conditions and possible treatments that are need or could be need in the future. Thanks
I hurt my left eye and i called Key-Whitman they got me 8n right away to see Dr. Ronald Berke. And he seen me right away. Seen what was wrong my eye had an abrasion on my left eye he placed a patch over my eye gave me medicine and seen me t he next day and the following Monday. Very good Doctor and gave me great care.
First office visit...the employees were very helpful and caring...The Dr explained in detail an issue that I was concerned about and it was a simple over the counter remedy...THANKS DR BARKE👍👍👏
Amy is always professional and friendly. Very helpful. A great find!
Exam was good, everyone was very friendly & courteous. I told a friend it usually takes 1 hour & I was in & out in 61 seconds😊
Very efficient, and friendly staff! Dr Chian Huey Hong was very professional and knowledgeable! I would highly recommend her!
Wonderful staff. Did not try to push surgery on me and gave me an alternative that works for me. Very thorough. I came here for a second opinion and so happy that I did. I highly recommend this place.
Dr. HONG IS A WONDERFUL professional doctor that attentively listens to your concerns! She always strives to resolve your issues. Nursing has taught me that a thorough assessment is paramount! I highly recommend her.
Excellent exam. Staff makes you feel comfortable.
I have been to three different eye doctors and Dr Hardin was the first Dr to get my vision on spot. I have tried contacts with other eye care centers but they could not get it just right. The staff was very nice and courteous.I was very late for my appointment but the reception was so great and got me in so quickly...thank you very much for the smooth transition.
Great customer services, the only eye surgery center that accepted my insurance and it is so close to my house. I can’t wait to have my Catarac eye surgery completed by Key Whitman. So far so good and I would like to continue this survey after I have my eye surgery completed to let people’s know how I am doing and how good they are.My left eye are worser than before the operation and Key-Whitman did not do anything to help correct the problem. They are the last doctor to check and measure my eye before the operation! If they found anything abnormal than they should stop the operation instead they blame someone else for their incorrect measurement before the operation. They stated that they cannot help me and that I should go somewhere else to get help for my problems.
We have been seeing the optometrists at Key Whitman Eye Center for years. We have both had cataract surgery through the Key-Whitman Eye Center. With every visit, the staff is courteous, very competent and efficient. We have seen 4 of the Optometrists during our years of service at the Center and everyone of them has been very friendly, knowledgeable and informative. They have answered our questions with clarity and we are very confident in following their recommendations. We are glad to encourage our friends to go to Key -Whitman Eye Center for help.
Staff is wonderful, love this doctor she answers every question and listens to the patient.
It’s always a pleasure coming for my eye appointment. It’s the only doctor appointment I look forward to. Two years ago I had cataract surgery at their facility in Dallas. It was quick and totally painless. Seeing the colors and being able to drive safely at night again I felt so free. I highly recommend Key Whitman. My favorite office is South Arlington. Thanks everyone for all you do for your patients.
I had my appointment 1/28/21 with Dr. Hardin. I felt completely safe during my visit as safety protocols are being carefully followed. Dr. Hardin and all the staff were kind, courteous, professional & efficient. I appreciate that Dr. Hardin asked questions & took time to explain my vision changes since last appointment. The young lady who did all my pre-measurements & assessments was very thoughtful, precise, & clear with instructions. Ill be returning next year and hope for an equally great experience!
Everyone was professional and courteous. I have an eye disease and very concerned about my vision. They were very compassionate and informative as to my plan of treatment. Being in Healthcare for years it means alot when you receive the same care that you put forth personally to your own patients.
Not obvious where the place is on the outside, but once you head in, youll be fine.Very friendly & welcoming staff, they were all wonderful and were more than willing to answer some questions I had.Wait time was a little long, but its not out of the norm considering this is the medical industry. The eye exam took around an hour or so, including wait time.Overall, I was happy with my experience.
Great care was taken in getting my examination results correct. At no time did I feel rushed, and we redid some aspects of my tests for accuracy! Dr Hardin, and the rest of the staff showed genuine concern in giving me the most complete and accurate exam possible, in a most pleasant manner! I am very pleased with my exam experience.
I had some challenges scheduling an appointment due to their system being down. However, after the scheduling it went well. I would recommend their eye services. Good experience with staff and Doctor Barke.
Very professional, pleasant visit. Fast and efficient.
The staff were very professional and courteous. I didnt have to wait long to see the Dr.. Great experience 👍
Tina Hardin is wonderful. This office is so efficient and polite and extremely professional. I feel as if my eyesight is in excellent hands and after my visit I am so relieved knowing that all the necessary tests have been conducted to determine the health of my eyes.
From check in to check out my experience with Key Whitman Eye Center was absolutely amazing. Dr. Hardin was very thorough and answered any questions I had. She took her time and was not in a hurry. She addressed all my concerns and she listened to what I had to say. I can not recommend her enough. I have finally found my new eye doctor! Thank you so much for all you do Dr. Hardin. You are very much appreciated.
Very caring and attentive to all my needs. They stay on top of any issues such as referral letters. They go out of their way to be helpful.
Friendly, well organized. Dr. Hong does excellent job in explaining condition and reasons for treatment and never tries to steamroll treatment.Staff is well trained, friendly and always courteous. Everyone does excellent job observing Corona virus protocol .Would not hesitate to recommend this group to friends and relatives..
The whole staff was very courteous and very professional I enjoy coming there because everybody is so friendly and professional see you later alligator
My Experience with yall Made me feel so comfortable & answered all my question detail by details.. I will recommend my family to yall... Thank Yall So Much..
Appointment was easy to make and everyone was extremely helpful and professional. Would recommend without question. Actually will be making my wife an appointment in the upcoming weeks.
Very aware of Covid safety and following all protocols.Doctor Hardin is very professional and thorough. Top notch!Technician on my wifes eye exam was obviously more experienced but both exams were fine.I would recommend this place and we do have family with an appointment next week.
Cataract surgery 6 years ago. Very pleased with results. Dr. Barke and all the staff are courteous, helpful, and professional. I highly recommend Key Whitman.
Dr. Humphrey and everyone at Key Whitman were very nice and thorough throughout my eye examination. Brenda was great and explained all the steps she was doing. I really appreciated her knowledge and patience in answering my questions.
Wonderful staff great doctor.
I saw Dr. Hardin as she took over for Dr. Faber and she was wonderful. Highly recommend her and the Key Whitman office.
From the beginning of my appointment to the end, everyone was awesome!Professional, friendly and quick to answer any questions or concerns. Would recommend to family and friends.Thanks Key-Whitman Eye Center Staff.
Dr Ronald Barke has been my optomologist for many years, has always satisfied me with the results given to me, and answers all my questions,very nice person and very professional.
Had a great experience a my eye doctors appointment today. My vision actually improved. That made my day. The staff and Dr. Tara Hardin were very pleasant, professional and efficient. The check up was thorough and allowing me plenty of time to ask as many questions as I wanted regarding possibly trying contacts. They were great! See you next time.
Was able to get an appoint fairly soon, within in a couple of days of my phone call. Check-in was quick and easy. Office Staff were all very personable and efficient. Dr. Chian-Huey “Amy” Hong was very thorough in her exam, and took the time to answer my questions and provided easy to understand explanations. Would definitely recommend Dr. Chian-Huey “Amy” Hong, and the Key-Whitman Eye Center
The staff is always courteous and the doctors are thorough and knowledgeable.
The staff and Dr. Hong are very professional and courteous. Appointments go very quickly and smoothly.
The staff grin the time I entered the office until I left were awesome. Polite professional and informative
I like going to Dr. Amy Hong at Key Whitman on Arbrook Blvd in Arlington. The staff there is very friendly and very good at what they do and Dr. Hong is very good at what she does.Been going there for years and I wouldnt go anywhere else.
KW staff was very courteous from start to finish. Thorough exam and they explained the results of each test.
Dr. Harden and her staff were great as always. They answered all of my questions to my satisfaction.
After making my appointment I realized that I needed to push it to an earlier time. I called back immediately and requested to speak to Cristian but the lady insisted that she would be able to help me. She confirmed with me that my appointment would be changed. Two weeks later I receive an automated text to confirm my appointment. I noticed the time was incorrect and called to make sure it wasnt an error. Only to be told that the physicians wouldnt be in. I did not receive any calls in regards to the schedule change but apparently there was no records of me calling back to reschedule my time. This seems very unprofessional and an inconvenience to their potential clients.
I found them totally professional, organized, thorough in the instructions, friendly.I love my new vision.
Very friendly and professional staff.Wasnt a long waiting period to be seenStaff very proficient at what they do. Explain whats going on with your eyes.Explain options, answering questionsyou might have.I would like to express my appreciationto Tara Hardin OD. And, young ladythat explains in detail your office visit. . Not sure of title, office manager??Would highly recommend.Thank You!
I love the staff that work here they are super nice, but I didnt like working with Lisa Hardin she is the doctor in the south Arlington location. So what threw me off was that the doctor did not do my prescription check, one of the staff did it. I am not sure if she was just a nurse or what she was and this check was not a smooth one. The girl who did the prescription check was super nice but I have never had anyone else do the prescription check that wasnt a doctor and I have had glasses since I was 12, very strange. They also dont have a very good selection of glasses. I would provably not be coming back.
We will not be coming back. Shady billing, manipulating people to get pricey procedures not covered by insurance. Nickel and diming. Doctor had no idea what the issue was but managed to charge me out of pocket for a refraction that wasnt necessary. They push to bill medical health insurance instead of vision so you have no choice but to self pay for extra procedures. They absolutely do not care to explain or help once they get your money. Sleazy practice.
I needed my annual eye exam and called Key Whitman after hours. My appointment was quickly set, given instructions to go online and fill out forms prior to appointment. Office visit was quick, friendly fun. To my surprise, no revolving doors like the Purple Place! Wonderful staff, explained all tests and options. If you need an eye exam or new glasses, dont put it off. Go see Key Whitman and get treated great!
I give it 4 stars for the doctor herself, averaging out to 2 due to the front desk/ nurse staff. Very rude!! Didnt want to give me the time of day once my grandmother was some with her appointment when I had to ask follow up questions that she didnt hear or remember from her visit with doctor. We will be searching for a new eye doctor!
This place closes at any time without notifying their customers. Please take into consideration that some people work and cant afford to make multiple trips to your office just to find it closed. At least have the courtesy to put a sign at your door advertising that you have changed your hours of operation.
I was pleasantly surprised with the positive experience I had as a new patient at Key-Whitman Eye Center! Tara Hardin, DO, was knowledgeable and informative. They have state-of-the-art equipment to facilitate diagnosis and treatment in a well-kept facility. The staff was experienced and friendly and kept the appointment running smoothly. I look forward to returning next year for my annual eye check-up!
My first experience here was very positive so much so that when the time came to get my eyes looked at again I had to come back here. I am now a single mom w/o family so naturally my child goes everywhere with me. I was told today that I CANNOT come to my appointment bc I have a child. So Im being punished for being a single mom! I WILL NEVER IN MY LIFE COME BACK TO THIS PLACE.
The place was nice and clean and the staff was very friendly and so sweet definitely will be going back.
I am very happy to be Dr. Hong’s patient.Dr. Hong and her staff are caring, courteous and very knowledgeable. She is very thorough and has helped take care of any eye problem that I encountered. I am very fortunate to have her as my doctor. Thank you Dr. Hong.
I loved the full experience!!
Staff was very helpful and professional
Very quick to to check in and start the exam, everyone was very professional and courteous. A very thorough exam and took their time to explain my condition and how to manage it.
Very nice and experience staff that make you feel welcome.
The Very of THE Rest of all others that I have ever been to.
I was well satisfied with the service, everyone was professional and handled the exam with care. Also explaining things very well.
My wife and I have always received exemplary eye care, from doctors Barke and Hong at Key Whitman Eye Center. Very friendly and professional and always willing to help in any way possible.
I could not have ask for better treatment!
THIS OFFICE IS ABOVE AND BEYOND IN SERVICE. NO WAIT FAST CHECK IN EXAM WAS GREAT HIGHLY RECOMMEND THIS OFFICE
Amazing & very accommodating staff. I would definitely recommend them to any of my friends, I will not go anywhere else.
I have always had an amazing experience coming here! ! Always clean !! The staff from front office to back office are amazing! I had the pleasure of meeting Dr Barke today and he was amazing too! Love love love this office!!
I found the office online I had an emergency going on with my eye I called them they got me straight in today with no problems and I appreciate it.
Everyone was professional and courteous. It is a pleasure doing business when the staff is smiling and friendly as well as helpful with any questions. The staff and the doctor were very knowledgeable and willing to share information even before asked to do so.Life happens but the staff is very good to keep their association with the patients positive and that makes it a joy to do business there.
Very pleasant experience, Love Dr.Hardin and staff
I’ve been going to Dr. Barke at Key Whitman for several years. He’s very patient with all my questions and never pushes me to do anything (like cataract surgery). I appreciate that he explains the pros and cons of any advice he’s giving me. The staff are great! Very efficient. I highly recommend Key Whitman.
Dr. Hong has a wonderful chair side manner. She is exceptionally talented, quick and to the point. The staff is outstanding. Friendly and very helpful. Seems like they are glad youre there.
Second time using Ms. Hong. Cataract removal. Always about the patients needs financially and medically. Will continue to use Key - Whitman and Amy Hong, MD.
Very professional, personable staff & doctor. The atmosphere of the office puts you at ease and exhibits an air of making you feel you are in the best hands of care.
The entire staff is pleasant and efficient. Dr. Amy Hong is very down to earth and competent. I recommend Key-Whitman Eye Center.
I was very very satisfied the whole staff, they was very nice and they explained every detail no complaints here. Dr. Humphrey was awesome!
Very comfortable and professional, the whole staff was very polite and helpful. Highly recommend for all your optical needs!!!
Very friendly and professional service. They made me feel very comfortable and at ease.
Great staff, Great service, Great Doctor.
Dr Hardin and the staff were friendly, professional and knowledgeable. They rock!
Fast friendly service. Very thorough
Got an appointment that same day! They sent me a link to fill out all my info online, so my wait time was minimal.Very friendly, helpful, and professional staff. Doctor Barke is great, explains everything, calms fears...Lets hope I never need them again but if I do, I wouldnt hesitate to go back.
I have been going to the clinic for several years now. I have had several exams and procedures. Dr. Jeffery did a crystal lens surgery several years back. Today Dr. Faber did my annual exam. He and his staff answer all my question. This is a highly professional organization. I highly recommend them.
The has always a very good experience to be seen for eye care. My eye check up was today. Everything went very well. Thank you to the staff! My doctor is doctor Hardin. Beautiful office too.
My experience at Key Whitman was excellent. The entire staff, including Dr. Hardin, were very professional and friendly! This will definitely be my permanent eye center. 5 stars!
My visit at Key-Whitman Eye was absolutely wonderful. The staff were very friendly and helpful. The technician was fabulous. She answered all of the questions l had and explain every test before she did the exam.
Always a wonderful experience at Key Whitman. Dr Ron was a great first time visit. Very knowledgeable and friendly. Great MD.
My brother and I have both had cataract surgery done by doctors at Key-Whitman. We are both very satisfied with the surgeons and staff. Highly recommend.
I would totally recommend Key Whitman and Dr. Ronald Barke, MD.The staff was organized, professional, and made it their mission to make me comfortable. Judging by the aftercare, if I had any questions, complaints or anything I needed they were there for me. The waiting time was great and minimized my nervousness of the two procedures that I received for cataracts. The only thing I would suggest is their estimates were closer for the surgery center instead of the sticker shock. Other than that A+ rating from me. Thank you all for a pleasurable experience.
Key -Whitman Eye Center is a awesome place for your eye care. From the ladies at the front desk to the ladies in the back and Dr Faber,youre the best. Every one is nice and very professional. If you want good eye care, Key-Whitman is the place for you.
I was able to get in quickly. The staff and wait time were good. Dr. Hong explained things well and treated my eye issue while doing so. Good visit!
Very friendly & helpful office. Nice people. You will have a positive experience!
BEST eye exam in years. Dr. Faber knows everything about eye care and can explain in in plain English. All the technical assistants were expert in their testing and gave me a great feeling of confidence with their results. For the first time in a decade I have a prescription for new glasses that will give me the vision that I need. The office staff is top draw from scheduling my appointment to providing all the paperwork for my news lenses. A great all around experience and in much less time than I was expecting. Thank you to everyone.Jim McKeown
My experience at Key-Whitman Eye Center was the very best and I would recommend them to everyone. I had two cataract surgeries which went very smoothly. The staff was both friendly and helpful.
Very friendly and knowledgeable, made me feel very comfortable would highly recommend her
Did my surgery here and it came out perfect and so easy. The doctor us great with whay he does. Also I liked how I could see after the surgery and not have to use patches and what not to keep me from seeing. Staff here is super nice and listen to what you say. I have no negative comments about this location. If you want surgery this would be a great place and worth the price.
My experience with Key Whitman was one of the most pleasant that I have had in a long timeCheck in very quick friendlyWait Time to see the Dr. very very shortPersonnel, very politeCheck out was a breeze and professionalWould recommend Key Whitman to anyone needing eye care.